Mortgage Servicing Specialist I

Cinfed Credit Union • Cincinnati, OH

1d • Onsite

About The Position

To assist the Mortgage Lending Department and members with the servicing of mortgages. Examines documents on collateral to ensure proper lien position, tax status, and evidence of insurance. Prepares documents to record mortgage principal, interest, and escrow account payments. Provides professional, courteous, and timely member service.

Requirements

• A high school education or equivalent
• 1-2 years of similar or related experience
• Must be proficient in computer applications
• Possess good math skills
• Possess a significant level of trust and diplomacy
• Pre-employment background (credit, criminal, and drug) check required.

Nice To Haves

• Team oriented
• Service-minded, possesses excellent customer service
• Strong attention to detail; a focus on accuracy is essential
• Strong communication skills
• Enjoys helping people and building relationships
• Thrives in a friendly, professional environment

Responsibilities

• Providing effective clerical support for all phases of mortgage loan activities.
• Establishing and maintaining professional business relationships with members and mortgages professionals.
• Establishing and maintaining effective coordination and communication with Credit union personnel and with management.
• Related duties as required or assigned.

Benefits

• Paid training
• Generous 401K match up to 6%
• PTO +11 paid holidays
• Birthday PTO
• Opportunities for advancement - we prioritize promoting from within
• Health, Vision, and Dental insurance available
• Tuition reimbursement
• Gym reimbursement
• Opportunities to volunteer in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED