Mortgage Representative - Utah (Non-Producing)

Lowe's Companies, Inc.•Remote, UT (SSC) 4943, UT

About The Position

The Mortgage Representative is responsible for Lowe’s licensed mortgage activities in Utah. The role oversees mortgage operations, regulatory compliance, and supervision of licensed mortgage loan originators (MLOs) in the state, coordinating with compliance, legal, licensing, and leadership teams where applicable. The representative acts as the Company’s responsible manager for Utah mortgage licensing activities and supports compliance with federal and state mortgage lending laws, NMLS requirements, and Utah-specific operational and licensing obligations. The role provides subject matter expertise on the digital lead generation HELOC business and market-competitive information regarding products, pricing, marketing, and other go-to-market strategies. It also advises product, pricing, marketing, technology, and support groups on HELOC strategy and consults on process improvement and technical requirements. The position supports compliance policy implementation and maintenance, compliance training, regulatory filings and examinations, and licensing oversight for MLOs, branch locations, and other licensed Utah personnel. It oversees licensed mortgage activities in Utah to maintain compliance with applicable laws and regulations, including the SAFE Act, RESPA, TILA, ECOA, and Utah mortgage broker and lending laws.

Requirements

  • Currently holds an active Utah Lending Manager license, or is able to obtain and maintain one, as applicable.
  • Ability to be designated as the Company’s Principal Lending Manager and maintain Licensed Lending Manager status at all times.
  • Minimum experience required by the Utah Department of Commerce - Division of Real Estate to serve as the licensed Utah Lending Manager.
  • Demonstrated knowledge of federal mortgage regulations and Utah mortgage licensing requirements.
  • Experience supervising licensed mortgage operations and/or licensed MLOs.
  • Ability to obtain and maintain active applicable state licensure through NMLS.

Nice To Haves

  • Bachelor’s degree in Business, Finance, or a related field.
  • Prior experience serving as a Principal Lending Manager, Qualifying Individual, Branch Manager, or similar responsible person under a state mortgage license.
  • Prior experience managing licensing or examination activity through NMLS.
  • Experience working with multi-state mortgage broker licensing requirements.

Responsibilities

  • Provide subject matter expertise to product, pricing, marketing, technology, and support groups on HELOC strategy, process improvement, technical requirements, and go-to-market strategy.
  • Coordinate with compliance, legal, licensing, and management teams regarding regulatory matters and business changes affecting individual and company NMLS licensing requirements and Utah Division of Real Estate matters.
  • Support implementation and ongoing maintenance of compliance policies and the development and delivery of compliance training.
  • Monitor MLO licensing status, continuing education completion, and adherence to regulatory and Company standards.
  • Coordinate regulatory responses and represent the Company in Utah regulatory examinations and licensing reviews.
  • Partner with the Compliance Team to support timely submission of regulatory filings, reports, and renewals, as directed.
  • Supervise, direct, and support licensed MLOs operating under the Company’s Utah mortgage license, as applicable.
  • Ensure branch locations and licensed Utah personnel remain properly licensed, registered, and in good standing.
  • Oversee the Company’s licensed mortgage activities in Utah to maintain compliance with applicable federal and state laws and regulations, including the SAFE Act, RESPA, TILA, ECOA, and Utah mortgage broker and lending laws.
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