Mortgage Banking Representative

F.N.B. Corporation • Pittsburgh, PA

4d

About The Position

This position is primarily responsible for originating residential mortgage loans through e-delivery channels from internal and external referral sources. The representative builds and maintains strong internal referral relationships, counsels mortgage customers on lending solutions, provides excellent customer service, supports channel initiatives and sales activities, and meets or exceeds personal production and strategic activity goals. The role also includes managing leads and the loan pipeline, supporting Bank partnerships, and contributing to loan quality and customer satisfaction.

Requirements

• High school diploma or GED.
• At least 1 year of job-related experience.
• Nationwide Mortgage Licensing System and Registry identifier.
• Excellent customer service skills.
• Excellent written and verbal communication skills.
• Excellent organizational, analytical, and interpersonal skills.
• Ability to use general office equipment.
• Ability to use a personal computer and job-related software.
• Basic-level proficiency in MS Word, MS Excel, and MS PowerPoint.

Nice To Haves

• BS or BA degree preferred.
• Experience with Easylender, Uni-form, and Genesis.

Responsibilities

• Build relationships with internal referral sources and manage leads to achieve expected performance goals.
• Counsel customers on lending options and solutions that meet their needs.
• Support and facilitate key Bank partnerships.
• Provide excellent service and support an outstanding e-delivery customer mortgage experience.
• Manage the loan pipeline to meet milestones and expectations for initial documentation, closing dates, rate expiration dates, pricing, and compliance.
• Perform other related duties and projects as assigned.
• Serve as a risk manager by understanding, reporting, responding to, managing, and monitoring business risks in accordance with F.N.B. Corporation’s risk management program.
• Comply with regulatory laws, guidelines, and company procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED