Mortgage Operations Manager/Loan Tech

First State Bank/Town and Country Career • Webster City, IA

6d

About The Position

Under the direct supervision of the VP – Real Estate & Consumer Lending, the Mortgage Operations Manager / Loan Tech reviews residential loan files to ensure compliance with regulations, loan policy, and investors’ pre-closing quality-control requirements. The role also provides assistance to loan administration staff as needed and performs duties across loan processing and servicing.

Requirements

• High school diploma or GED.
• Prior banking experience in lending operations.
• Relevant computer skills.
• Ability to listen and communicate to identify customer needs.
• Ability to maintain a high level of confidentiality.
• Ability to multitask and work with minimal supervision.

Responsibilities

• Perform pre-closing reviews of all residential loan files, including underwriting and closing documentation.
• Review residential loan exceptions and determine approval or denial, consulting with management as needed.
• Review appraisals for residential loans.
• Perform the full range of duties pertaining to loan processing and servicing.
• Adhere to all bank policies and procedures.
• Prioritize customers’ needs and wants and provide impeccable customer service.
• Communicate professionally with customers and coworkers.
• Assist loan administration staff as needed.

Benefits

• Competitive benefit package.
• Five-day work week.
• Work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED