Mortgage Loan Processor

Capital Bank
•$25 - $32•Remote

About The Position

The Mortgage Loan Processor works closely with loan originators to process mortgage loans and provide a best-in-class customer experience. The processor receives applications online, reviews them promptly for accuracy and completeness, advises the loan originator about apparent loan viability, and obtains the documents needed to submit the file for underwriting and final approval. The role may disclose new loans, issue changes of circumstance (COCs), and complete loan setup. This is a 100% remote position, currently open to applicants located in Maryland, the District of Columbia, Virginia, Pennsylvania, Delaware, Indiana, Illinois, North Carolina, South Carolina, or Florida. The hourly base salary range is $25.00–$32.00, with final pay determined by factors including location, experience, skills, education, and qualifications. The role also includes an annual target bonus based on individual performance.

Requirements

  • Recent experience in the mortgage industry as an assistant, loan processor, or loan officer.
  • Knowledge of lending terminology and ability and experience speaking with borrowers about lending requirements.
  • Experience processing conventional, FHA, and VA loans.
  • Proven customer service ability.
  • Proficiency with Microsoft Office software, including Word, Excel, and PowerPoint.
  • Experience with Encompass.
  • Excellent oral and written communication skills.

Responsibilities

  • Calculate principal, interest, and closing cost amounts and notify borrowers.
  • Prepare mortgage loan files by reviewing applications, clarifying information, and obtaining additional information as needed.
  • Confirm application information by corresponding with verification sources.
  • Obtain mortgage loan documentation by ordering credit reports, land surveys, building appraisals, titles, and related information.
  • Identify problems or deficiencies in applications and supporting documents and notify the mortgage loan underwriter and/or mortgage loan supervisor.
  • Disclose new loans, issue changes of circumstance (COCs), and complete loan setup.

Benefits

  • Medical, dental, and vision coverage.
  • Company-paid life insurance and disability insurance.
  • Company contributions to a 401(k), regardless of employee contribution.
  • Paid parental leave.
  • Employee recognition program.
  • Leadership program.
  • Tuition reimbursement program.
  • Employee bank checking account.
  • Paid time off and paid holidays.
  • Paid charity hours to support volunteer opportunities.
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