Mortgage Loan Processor

The First State Bank•El Campo, TX

About The Position

The Mortgage Loan Processor processes, closes, and funds new real estate loan transactions and provides support to customers, loan officers, and branches for existing real estate loans and general mortgage inquiries. The role enters applicant information into Encompass, gathers and reviews borrower, property, and financial information, prepares initial disclosures, coordinates third-party services, and works with underwriters, mortgage loan officers, title agents, and other parties to address conditions and resolve discrepancies. The processor also supports customers throughout the loan process and performs other duties as assigned.

Requirements

Excellent verbal and written communication skills.
Proficiency with Microsoft Office Suite or related software.
Excellent problem-solving and analytical skills.
Time management and prioritization skills.
Bachelor’s or Associate’s degree preferred, or commensurate work experience.
Three or more years of banking experience highly preferred.
Prior mortgage experience preferred.

Nice To Haves

Bachelor’s or Associate’s degree, or commensurate work experience.
Three or more years of banking experience.
Prior mortgage experience.

Responsibilities

Enter new applicant information into Encompass software.
Compile available data for submission to the underwriter to review borrower qualifications.
Gather CIP, FSB, bank statements, property data, available taxing-authority information, and credit reports.
Make a welcome call to the customer on the same day a new application is received.
Create initial loan disclosures, including the LE and RESPA disclosures, and obtain intent to proceed within 48 hours of receiving the application.
Gather conditions based on the underwriter’s conditional approval.
Create statements of denial and counteroffers.
Pull flood determinations for collateral properties and resolve manual research issues.
Provide customer and mortgage loan officer support throughout the loan process.
Order third-party services, including appraisals, appraisal reviews, title searches, surveys, and insurance.
Conduct preliminary reviews of appraisal, title, and financial information.
Work with relevant parties to resolve discrepancies and potential income-verification or property-value issues.
Work with title agents to resolve title or property-survey issues.
Work with mortgage loan officers to collect borrower information and provide underwriting with conditions needed to consummate a new loan.
Receive approval from the loan originator based on loan amount and exceptions.
Submit documentation for underwriter review to determine whether requested documentation is complete and complies with conditional approval guidelines and bank policy.
Perform other duties as assigned.