Mortgage Loan Officer

Wellby Financial•Hercules, TX

10d

About The Position

The Mortgage Loan Officer assists current and prospective members throughout the mortgage lending process, from application through underwriting, approval, and closing. The role evaluates members’ financial needs, recommends suitable mortgage products, and explains loan options, terms, guidelines, and requirements to support informed decisions. The Mortgage Loan Officer maintains consistent communication with members, support staff, and management and provides an exceptional member service experience while complying with applicable laws, regulations, and internal lending procedures. The position requires a thorough understanding of mortgage products, pricing, guidelines, compliance requirements, and lending procedures. The Mortgage Loan Officer manages multiple loan submissions and deadlines, works with compliance and underwriting to satisfy outstanding conditions, maintains confidentiality, completes required training and licensing, and meets production standards established by mortgage management. The role also involves local travel to vendor and Wellby branch locations. This is a full-time, salaried, exempt position with no supervisory responsibilities. The work is generally performed in an office environment and includes computer and office-equipment use, in-person and remote communication, and possible onsite and offsite meetings. The team member is frequently stationary for approximately 50% of the time and may occasionally need to lift items weighing up to 25 pounds.

Requirements

High school diploma or equivalent.
At least three years of mortgage or lending experience, including mortgage origination, processing, underwriting, closing, servicing, consumer lending, home equity lending, or other lending experience.
Working knowledge of conventional and government mortgage lending guidelines and underwriting requirements.
Ability to register with and maintain registration through the Nationwide Multistate Licensing System and Registry (NMLS) in accordance with SAFE Act requirements.
Valid Texas driver’s license and ability to travel locally as needed, or ability to obtain a Texas driver’s license within 30 days of hire.
Ability to apply mortgage lending industry standards, laws, and regulations.
Ability to accurately and efficiently enter data into mortgage lending software systems and working knowledge of such systems.
Ability to perform decimal computations, rate calculations, percentages, and other lending-related calculations accurately.
Ability to communicate clearly and concisely, orally and in writing.
Ability to follow oral and written instructions, perform routine duties without close supervision, and maintain effective working relationships.
Ability to coordinate several concurrent activities and exercise independent judgment.
Ability to work under stress while monitoring loan details and reviewing loan packages for completeness and accuracy.
Knowledge of mortgage pricing, rate sheets, products, and guidelines.
Knowledge of general office practices, business English, spelling, and punctuation.
Knowledge of personal computers, Microsoft Office Suite, and other software.
Skill in operating computer equipment and general office machines.

Nice To Haves

Mortgage Loan Officer experience.
Experience originating conventional, FHA, VA, USDA, and other government-backed mortgage loan products.
Credit union experience.
Strong lending background and ability to learn mortgage products, guidelines, and processes.

Responsibilities

Exhibit Wellby Core Values and work to provide the best team member experience.
Meet with prospective member borrowers.
Request, review, and analyze applicants’ credit and financial data.
Determine members’ financing objectives and goals.
Present appropriate mortgage products and programs and explain guidelines.
Discuss interest rate pricing as required.
Identify appropriate opportunities to sell additional loan products.
Collect supporting documentation needed to move applications through the loan process.
Coordinate with compliance and underwriting to satisfy outstanding loan conditions.
Communicate with members throughout the process, including loan-closing details and instructions.
Provide an exceptional member service experience throughout the mortgage application process.
Comply with consumer laws, regulations, company guidelines, and mortgage lending policies and procedures.
Complete required training and licensing and maintain knowledge of lending programs, policies, procedures, and regulatory requirements.
Maintain confidentiality of all information processed.
Achieve mutually agreed upon personal production goals and meet established monthly production standards.
Prepare, complete, and submit reporting required by mortgage management.
Use the organization’s loan origination system effectively.
Manage multiple loan submissions and meet deadlines for each loan.
Perform mortgage-related mathematical calculations accurately and efficiently.
Drive to vendor locations and Wellby branch locations.
Perform other duties as assigned.