Mortgage Loan Officer- Charleston SC

TD•Mount Pleasant, SC

12d•Onsite

About The Position

The Mortgage Loan Officer sells and originates residential mortgage loans to meet sales goals. The role takes residential mortgage loan applications and offers or negotiates loan terms. The officer meets with prospects from direct and referral sources, recommends mortgage products based on customer needs, and guides customers through the application and closing process. The role works with customers, underwriters, processors, realtors, closing agents, and other partners to move applications forward, while ensuring accurate documentation and compliance with company policies and applicable laws and regulations. The Mortgage Loan Officer develops sales plans, generates referrals, supports mortgage and other company product sales, and builds knowledge of mortgage products, industry practices, policies, and regulations through training and continuing education. The position may participate in homebuyer seminars, home shows, broker meetings, and other home-financing workshops, recommend product or pricing changes, and attend closings as needed. The role deals with complex mortgage needs and supports successful company audits and examinations.

Requirements

Bachelor's degree or progressive work experience in addition to the experience specified.
At least 2 years of mortgage origination experience.
Proven sales ability.
Developing knowledge of the mortgage industry, products, lending practices, and regulatory guidelines.
Strong sales and negotiation skills.
Self-directed, with the ability to plan activities to achieve sales goals.
Strong time-management skills.
Excellent verbal and written communication skills.
PC skills, including the ability to learn mortgage origination and automated underwriting systems.
Must be eligible for employment with a covered financial institution under applicable Regulation Z standards.
Must be eligible for registration as a registered mortgage loan originator with the NMLS under the SAFE Act.
Must receive satisfactory criminal background-check and credit-report results and provide required statements or certifications regarding administrative, civil, or criminal findings by a government agency or authority.

Responsibilities

Meet with prospects identified directly or referred by realtors, developers, attorneys, and other internal and external sources.
Explain available mortgage products and services and recommend options based on an evaluation of prospect needs.
Guide customers through the mortgage application process and explain required information and loan-process steps.
Ensure applications are accurately completed and include required information and supporting documentation.
Manage customer expectations regarding processing times and closing dates.
Sell and originate residential mortgage loans in accordance with established policies, procedures, and legal and regulatory guidelines.
Generate referrals for mortgage sales opportunities and other company business-line products.
Develop plans to achieve sales goals with assistance from sales management.
Enter information into the mortgage loan system so loans appear accurately in the pipeline.
Create supporting files with backup and explanatory documentation for underwriting, regulatory, and other purposes.
Send applications and required information to underwriting.
Underwrite loans using point-of-sale underwriting systems within the scope of authority.
Communicate loan decisions to customers and explain any additional information needed.
Submit application materials and other information to processing to clear conditions, finalize loan commitments, and prepare for closing.
Communicate regularly with customers, underwriters, processors, realtors, closing agents, and others to keep applications on track.
Attend closings as needed.
Develop knowledge of industry practices and trends through experienced sales personnel, continuing education, training, and seminars.
Develop knowledge of policies, procedures, rules, and regulations related to retail mortgage products.
Participate in homebuyer seminars, home shows, broker meetings, and other home-financing workshops.
Recommend changes to products, programs, or pricing.
Help ensure TD Bank maintains successful audits and examinations.
Handle complex mortgage needs.