Mortgage Loan Officer

PNC • Nashville, TN

8d • Onsite

About The Position

The Mortgage Loan Officer works within PNC's Mortgage organization and is based in Nashville, Tennessee. The role recommends loan solutions that align with lending guidelines and clients' requirements, develops and manages customer relationships, and pursues opportunities to retain or develop clients. It prepares loan solutions, reviews documentation for compliance, manages the customer pipeline, and coordinates with internal and external stakeholders to complete mortgage transactions. The position also gathers and analyzes financial information for multifaceted or complex borrowers.

PNC describes itself as an in-office company and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. The position does not offer employment visa sponsorship or STEM OPT participation. Successful employees are expected to focus on customers and manage risks in line with PNC's Enterprise Risk Management Framework.

Requirements

• Demonstrate the knowledge, skills, and abilities appropriate to the role.
• Roles at this level typically require a university or college degree with less than one year of professional experience and/or successful completion of a formal development program.
• In lieu of a degree, a comparable combination of education, job-specific certifications, and experience, including military service, may be considered.

Nice To Haves

• Preferred skills include banking products, client prospecting, customer relationships, customer solutions, documentation, innovation, mortgages, and sales.
• Relevant competencies include customer experience management, effective communications, financial analysis, loan origination, matrix management, mortgage products, sales tasks and activities, scheduling work and activities, and selling.

Responsibilities

• Recommend loan solutions in accordance with lending guidelines and clients' requirements.
• Manage a portfolio of customer relationships and seek opportunities to retain existing clients or develop new ones.
• Make sales calls.
• Develop and prepare loan solutions, refer products and services, review documentation for compliance, and manage the customer pipeline for efficiency.
• Collaborate with internal and external stakeholders to complete mortgage transactions.
• Collect and analyze customer financial information for multifaceted and/or complex borrowers.
• Prioritize customer needs and satisfaction when making business decisions and creating customized customer solutions.
• Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework.

Benefits

• Medical and prescription drug coverage, with a Health Savings Account feature, subject to eligibility.
• Dental and vision options, subject to eligibility.
• Employee and spouse/child life insurance.
• Short- and long-term disability protection.
• 401(k) with PNC match.
• Pension and stock purchase plans.
• Dependent care reimbursement account.
• Back-up child and elder care.
• Adoption, surrogacy, and doula reimbursement.
• Educational assistance, including select fully paid programs.
• Wellness program with financial incentives.
• Maternity and/or parental leave, depending on eligibility.
• Up to 11 paid holidays each year, depending on eligibility.
• 9 occasional absence days each year, unless otherwise required by law.
• 15 to 25 vacation days each year, depending on career level and years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed