Mortgage Loan Officer

PNC•Baltimore, MD

19d•Onsite

About The Position

As a Mortgage Loan Officer within PNC's Mortgage organization, the employee recommends mortgage loan solutions that meet lending guidelines and client requirements. The role manages customer relationships and a loan portfolio, identifies opportunities to retain and develop clients, and makes sales calls. It develops loan solutions, refers products and services, reviews documentation for compliance, and manages the customer pipeline. The employee collaborates with internal and external stakeholders to complete mortgage transactions and collects and analyzes financial information for multifaceted or complex borrowers. The role is associated with PNC locations in S Delaware or Southern Maryland, Howard County, or the Baltimore, Maryland area. PNC describes itself as an in-office company and encourages candidates to confirm workplace expectations with their recruiter and hiring manager. The position is incentive eligible, with compensation based on company, business, and/or individual performance. PNC will not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

Demonstrate the knowledge, skills, and abilities appropriate to the role.
Roles at this level typically require a university or college degree with less than one year of professional experience and/or successful completion of a formal development program; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
Candidates considered for the position are subject to additional background checks required by Consumer Financial Protection Bureau regulations.
The position is subject to Section 19 of the Federal Deposit Insurance Act and, for any registered role, applicable SAFE Act and/or FINRA requirements concerning certain criminal histories.

Nice To Haves

Banking products knowledge
Client prospecting
Customer relationship management
Customer solutions
Documentation
Innovation
Mortgage knowledge
Sales

Responsibilities

Recommend loan solutions in accordance with lending guidelines and clients' requirements.
Manage a portfolio of customer relationships and seek opportunities to retain existing clients and develop new ones.
Make sales calls.
Develop and prepare loan solutions, refer products and services, and review documentation to ensure compliance.
Manage the customer pipeline for efficiency.
Collaborate with internal and external stakeholders to complete mortgage transactions.
Collect and analyze financial information for multifaceted and/or complex borrowers.
Prioritize customer needs and satisfaction when making business decisions and creating customized customer solutions.
Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature, for eligible full-time employees
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plan
Dependent care reimbursement account
Back-up child and elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select fully paid programs
Wellness program with financial incentives
Maternity and/or parental leave, depending on eligibility
Up to 11 paid holidays per year, depending on eligibility
9 occasional absence days per year, unless otherwise required by law
15 to 25 vacation days per year, depending on career level and years of service