Mortgage Loan Officer

Fifth Third Bank • Westerville, OH

13d

About The Position

The Mortgage Loan Officer originates residential first-mortgage loans from outside referrals and is responsible for each loan from application through closing. The role meets management-defined mortgage sales and cross-selling objectives while managing risk, following bank policies and procedures, and supporting a positive customer experience.

The officer develops referral relationships, stays current on mortgage products and lending procedures, collects and submits applicant documentation, manages the loan pipeline, and communicates progress to applicants and branches. Compensation is largely incentive-based, combined with either a base salary or a draw; incentive compensation is based on company, line-of-business, and/or individual performance. Fifth Third describes its benefits programs as supporting employees’ physical, financial, emotional, and social well-being.

Requirements

• High school diploma or equivalent.
• Knowledge of conventional and/or government lending guidelines.
• Knowledge of residential mortgage processing, underwriting, and closing procedures.
• Knowledge of federal lending regulations governing real estate lending.
• Demonstrated organizational skills.
• Strong written and verbal communication skills.
• Demonstrated teamwork and customer service skills.
• Proven computer skills.
• Basic sales technique skills.
• Strong desire to excel in a competitive environment.
• S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS) is required at the time of employment.

Nice To Haves

• Four-year college degree preferred.

Responsibilities

• Develop referral contacts, including realtors, builders, and professional and personal contacts.
• Maintain knowledge of Fifth Third Mortgage Company policies and procedures, available loan products, processing procedures, underwriting guidelines, and departmental guidelines.
• Follow defined protocols for escalating exceptions.
• Take applicant applications by completing Fannie Mae Form 1003 on a laptop.
• Use a laptop to communicate, access daily rates and applicant credit reports, review Loan Prospector responses, and transmit loans to LOMAS.
• Collect appropriate documentation from each applicant and deliver the loan package within management-defined time frames.
• Manage the pipeline for originated loans through closing and complete required management reports.
• Communicate timely updates and progress reports to branches and/or applicants.
• Maintain high levels of customer service while managing applicants’ and support staff’s expectations.
• Attend and participate in Consumer Lending meetings as required by management.
• Identify, assess, manage, monitor, and report risks while following policies and procedures.

Benefits

• Comprehensive benefits programs designed to support employees’ physical, financial, emotional, and social well-being.
• Incentive-based compensation combined with either a base salary or a draw.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED