Mortgage Loan Officer

PNC Bank•Orlando, FL

21d•Onsite

About The Position

As a Mortgage Loan Officer in PNC's Mortgage organization, the employee serves customers in Greater Orlando, potentially including Orange, Lake, or Osceola County. The position recommends mortgage loan solutions that meet lending guidelines and client requirements, manages customer relationships and a portfolio, and develops prospective business. The role manages the loan pipeline, prepares and refers loan products and services, reviews documentation for compliance, and works with internal and external stakeholders to complete transactions. It also collects and analyzes financial information for multifaceted or complex borrowers. PNC describes itself as an in-office company and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. Employment visa sponsorship and STEM OPT participation are not available for this position. Candidates may be subject to additional background checks under Consumer Financial Protection Bureau regulations. The position is also subject to applicable FDIA requirements and, for registered roles, SAFE Act and/or FINRA requirements.

Requirements

Demonstrate the knowledge, skills, and abilities appropriate for the role.
Typically, roles at this level require a university or college degree and less than one year of professional experience, and/or successful completion of a formal development program.
In lieu of a degree, a comparable combination of education, job-specific certifications, and experience, including military service, may be considered.
Candidates considered for the position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
The position is subject to Section 19 of the FDIA and, for any registered role, the SAFE Act and/or FINRA requirements.

Nice To Haves

Skills in banking products, client prospecting, customer relationships, customer solutions, documentation, innovation, mortgages, and sales.
Competencies in customer experience management, effective communications, financial analysis, loan origination, matrix management, mortgage products, sales tasks and activities, scheduling work and activities, and selling.

Responsibilities

Recommend loan solutions in accordance with lending guidelines and clients' requirements.
Manage a portfolio of customer relationships.
Seek prospective opportunities to retain and develop new clients.
Make sales calls.
Develop and prepare loan solutions and refer products and services.
Review documentation to ensure compliance.
Manage the customer pipeline for efficiency.
Collaborate with internal and external stakeholders to complete mortgage transactions.
Collect and analyze customer financial information for multifaceted and/or complex borrowers.
Prioritize customer needs and satisfaction when making business decisions and create customized customer solutions.
Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, with a Health Savings Account feature.
Dental and vision options.
Employee and spouse/child life insurance.
Short- and long-term disability protection.
401(k) with PNC match.
Pension and stock purchase plans.
Dependent care reimbursement account.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Maternity and/or parental leave, depending on eligibility.
Up to 11 paid holidays each year, depending on eligibility.
9 occasional absence days each year, unless otherwise required by law.
Between 15 and 25 vacation days each year, depending on career level, years of service, and eligibility.