About The Position

The Mortgage Loan Officer increases mortgage loan business by making regular sales calls and presentations to current and prospective members, as well as prospective real estate agents, builders, and business partners, to develop long-term relationships. The role markets ICCU mortgage products within the Credit Union’s geographical field of membership, generates leads through real estate agents, handles applications, and manages communications throughout the loan process. It also promotes and cross-sells other Credit Union products and services. The Mortgage Loan Officer performs pre-approval analysis of mortgage applications, including review of income and asset documents, tax returns, credit reports, and Automated Underwriting System findings. The position assists branch team members with training on Loan Origination Systems or Encompass best practices and purchase program guidelines, and attends all loan closings. The role requires meeting minimum monthly sales expectations established by the VP of Mortgages, providing professional and courteous service, and meeting or exceeding member expectations throughout the mortgage process. The employee must comply with the Bank Secrecy Act and USA Patriot Act as implemented by ICCU and be eligible for ICCU membership to obtain employment. The posting notes that its description may not include every work requirement inherent to the job.

Requirements

  • Bachelor’s degree or equivalent experience.
  • Ability to work under pressure and organize tasks for optimal sales performance.
  • Excellent attention to detail, communication, and interpersonal skills.
  • Ability to maintain NMLS registration.
  • Must be eligible for membership at ICCU to obtain employment.
  • Must comply with the Bank Secrecy Act and USA Patriot Act as implemented by ICCU.

Nice To Haves

  • Spanish preferred.

Responsibilities

  • Market Credit Union mortgage products within ICCU’s geographical field of membership.
  • Make sales calls and presentations to current and prospective members, real estate agents, builders, and business partners to develop long-term relationships.
  • Develop business and generate leads from real estate agents.
  • Handle mortgage applications and manage communication throughout the loan process.
  • Perform pre-approval analysis of mortgage applications, including reviewing income documents, asset documents, tax returns, credit reports, and Automated Underwriting System findings.
  • Assist in training branch team members on Loan Origination Systems or Encompass best practices and purchase program guidelines.
  • Cross-sell Credit Union products and services when possible.
  • Attend all loan closings.
  • Achieve the minimum monthly sales expectations established by the VP of Mortgages.
  • Meet or exceed member expectations throughout the mortgage process and maintain professional, courteous conduct.
  • Comply with the Bank Secrecy Act and USA Patriot Act as implemented by ICCU.

Benefits

  • Competitive pay
  • Medical, dental, and vision insurance
  • Generous paid time off
  • 11 paid holidays
  • Matching 401(k)
  • Pension
  • Tuition reimbursement
  • Employee Assistance Program
  • Employee Wellness Program
  • Paid group life and disability insurance
  • Business discounts
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