Mortgage Loan Officer I/II
About The Position
The Mortgage Loan Officer interviews and counsels members about first mortgage loans, takes mortgage loan applications, and builds and maintains personal relationships with members. The officer guides members through the mortgage process from initial application through loan closing, determines applicant qualifications, explains Navy Federal mortgage and equity loan products, clarifies process complexities, and evaluates, personalizes, and recommends financing alternatives. The role also builds and maintains referral relationships with realtors, builders, and other centers of influence. The incumbent must register with the Nationwide Mortgage Licensing System and Registry before assuming employment duties; this includes fingerprinting and background checks. The role is scheduled Monday through Friday, 8:30 AM to 5:00 PM, at 633 Levin Road NW, Suite 204, Silverdale, Washington.
Requirements
- Ability to work effectively and efficiently with automated systems.
- Familiarity with accounting, credit, and/or lending principles and techniques.
- Experience in member/customer service, preferably in a related field or industry such as realty, insurance, retail banking, or a financial institution.
- Exposure to the lending application and approval process.
- Familiarity with mortgage lending concepts and principles.
- Familiarity with banking/financial industry standards and practices.
- Register with the Nationwide Mortgage Licensing System and Registry before assuming employment duties; fingerprinting and background checks are included.
- Effective database and presentation software skills.
- Effective skill performing mathematical calculations and working accurately with numbers.
- Effective skill in actively guiding members through interactions to reduce member effort and enhance member loyalty.
- Effective skill in comprehending, analyzing, applying, and communicating complex written legal documents.
- Effective skill speaking and/or presenting in front of groups in a professional setting.
- Effective word processing and spreadsheet software skills.
Nice To Haves
- Working knowledge of Navy Federal Mortgage Production and/or Servicing Systems.
- Working knowledge of mortgage/equity loan processing, closing, documentation requirements, and regulations.
- Familiarity with mortgage lending requirements, regulations, and procedures for VA and conventional loan programs.
Responsibilities
- Interview and counsel members about first mortgage loans and take mortgage loan applications.
- Establish and maintain personal relationships with members.
- Guide and follow members' mortgage loans from initial application through loan closing.
- Determine applicants' qualifications.
- Provide detailed information about Navy Federal mortgage and equity loan products.
- Clarify complexities of the mortgage and equity loan process.
- Evaluate, personalize, and recommend financing alternatives.
- Build and maintain referral relationships with realtors, builders, and other centers of influence.
- Remain cognizant of and adhere to Navy Federal policies and procedures and regulations pertaining to the Bank Secrecy Act.
Benefits
- Highly competitive pay.
- Generous benefits and perks.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
