Mortgage Loan Officer II

Farmers Insurance Federal Credit Union•Burbank, CA

11d

About The Position

FIG Credit Union is seeking a knowledgeable, member-focused Mortgage Loan Officer II to join its Lending team. The role independently originates and manages residential mortgage products and guides members through the home financing process as a trusted advisor. The Mortgage Loan Officer supports members’ homeownership goals while contributing to the growth and success of the mortgage portfolio. The position involves analyzing applicant documentation and financial information, structuring loans in accordance with member needs and lending requirements, preparing required regulatory disclosures, coordinating with internal and external partners, and managing an application pipeline to meet service, quality, production, and portfolio growth objectives. The role also builds referral relationships, keeps current with industry and compliance changes, and supports an efficient lending operation.

Requirements

At least two years of residential mortgage lending experience.
Strong knowledge of mortgage products, underwriting guidelines, and the loan origination process.
Experience analyzing credit, income, assets, and financial documentation.
Ability to structure loan solutions and manage multiple transactions simultaneously.
Strong communication, customer service, and relationship-building skills.
Excellent organizational skills and attention to detail.
Ability to work independently and collaborate effectively with cross-functional teams.
Working knowledge of federal and state lending regulations and compliance requirements.

Nice To Haves

Experience with conventional, FHA, VA, and jumbo loan programs.
Previous experience working in a credit union or community-focused financial institution is strongly preferred.

Responsibilities

Originate and manage residential mortgage products, including conventional, FHA, VA, and jumbo loans.
Guide members from mortgage application through closing, providing service and support throughout the process.
Collect, review, and analyze applicant documentation, credit reports, and financial information.
Structure loan solutions that meet member needs and comply with lending guidelines and regulatory requirements.
Prepare and deliver required disclosures in compliance with regulations including TRID, RESPA, and HMDA.
Coordinate with processors, underwriters, escrow officers, and other partners to support timely loan progression and closing readiness.
Manage a pipeline of mortgage applications to achieve service, quality, and production goals.
Build and maintain referral relationships with members, real estate professionals, builders, and internal business partners.
Stay informed about industry trends, lending guidelines, products, and compliance requirements.
Support team workflow, resolve routine issues, and contribute to an efficient lending operation.
Meet production, quality, and portfolio growth objectives.