Mortgage Loan Officer

PNC Bank•Irvine, CA
•Onsite

About The Position

As a Mortgage Loan Officer in PNC's Mortgage organization, the employee will be based in the greater Orange County, California region. The role recommends mortgage loan solutions in accordance with lending guidelines and clients' requirements, manages customer relationships and a customer pipeline, and seeks opportunities to retain existing clients or develop new ones. The position involves sales calls, preparing loan solutions, reviewing documentation for compliance, and coordinating mortgage transactions with internal and external stakeholders. It also collects and analyzes financial information for multifaceted or complex borrowers. PNC describes itself as an in-office company and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. Candidates considered for the position are subject to background checks required by Consumer Financial Protection Bureau regulations. The position is incentive eligible, with payment based on company, business, and/or individual performance. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

  • Demonstrate the knowledge, skills, and abilities appropriate for the role.
  • Roles at this level typically require a university or college degree with less than one year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job-specific certifications, and experience, including military service, may be considered.
  • Candidates considered for the position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
  • No required certification is listed.
  • No required or preferred language assessments are listed.

Nice To Haves

  • A history of proven production.
  • Skills in banking products, client prospecting, customer relationships, customer solutions, documentation, innovation, mortgages, and sales.
  • Competencies in customer experience management, effective communications, financial analysis, loan origination, matrix management, mortgage products, sales tasks and activities, scheduling work and activities, and selling.

Responsibilities

  • Recommend loan solutions in accordance with lending guidelines and clients' requirements.
  • Manage a portfolio of customer relationships.
  • Seek prospective opportunities to retain and/or develop new clients.
  • Make sales calls.
  • Develop and prepare loan solutions and refer products and services.
  • Review documentation to ensure compliance.
  • Manage the customer pipeline for efficiency.
  • Collaborate with internal and external stakeholders to complete mortgage transactions.
  • Collect and analyze customer financial information for multifaceted and/or complex borrowers.
  • Focus on customer needs and satisfaction when making business decisions and create customized customer solutions.
  • Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework.

Benefits

  • Medical and prescription drug coverage, with a Health Savings Account feature, for eligible full-time employees.
  • Dental and vision options.
  • Employee and spouse/child life insurance.
  • Short- and long-term disability protection.
  • 401(k) with PNC match.
  • Pension and stock purchase plans.
  • Dependent care reimbursement account.
  • Back-up child and elder care.
  • Adoption, surrogacy, and doula reimbursement.
  • Educational assistance, including select fully paid programs.
  • Wellness program with financial incentives.
  • Maternity and/or parental leave, depending on eligibility.
  • Up to 11 paid holidays each year, depending on eligibility.
  • Nine occasional absence days each year, unless otherwise required by law, depending on eligibility.
  • 15 to 25 vacation days each year, depending on career level and eligibility.
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