Mortgage Loan Officer

PNC•Wexford, PA

19d•Onsite

About The Position

As a Mortgage Loan Officer in PNC's Mortgage organization, the employee is based in the Erie or North Pittsburgh markets. The role recommends mortgage loan solutions in line with lending guidelines and client requirements, manages customer relationships and a pipeline, and pursues opportunities to retain and develop clients. It involves preparing loan solutions, referring products and services, reviewing documentation for compliance, coordinating mortgage transactions with internal and external stakeholders, and collecting and analyzing financial information for multifaceted or complex borrowers. PNC describes itself as an in-office company and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. The role requires attention to customer needs and satisfaction and effective management of risks in accordance with PNC's Enterprise Risk Management Framework. Candidates will be subject to additional background checks required by Consumer Financial Protection Bureau regulations. PNC will not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

Knowledge, skills, and abilities appropriate to the role.
Work experience profile typically requires a university or college degree with less than one year of professional experience and/or successful completion of a formal development program; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
Candidates are subject to background checks required by Consumer Financial Protection Bureau regulations and applicable requirements of Section 19 of the FDIA and, for registered roles, the SAFE Act and/or FINRA.

Nice To Haves

Banking products
Client prospecting
Customer relationships
Customer solutions
Documentation
Innovation
Mortgages
Sales
Competencies include customer experience management, effective communications, financial analysis, loan origination, matrix management, mortgage products, sales tasks and activities, scheduling work and activities, and selling.

Responsibilities

Recommend loan solutions in accordance with lending guidelines and clients' requirements.
Manage a portfolio of customer relationships and seek opportunities to retain and develop clients.
Make sales calls.
Develop and prepare loan solutions and refer products and services.
Review documentation to ensure compliance.
Manage the customer pipeline for efficiency.
Collaborate with internal and external stakeholders to complete mortgage transactions.
Collect and analyze customer financial information for multifaceted and/or complex borrowers.
Focus on customer needs and satisfaction when making business decisions and creating customized solutions.
Assess and manage risks associated with business objectives and activities in alignment with PNC's Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, with a Health Savings Account feature, subject to eligibility
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child and elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select fully paid programs
Wellness program with financial incentives
Maternity and/or parental leave, subject to eligibility
Up to 11 paid holidays each year, subject to eligibility
9 occasional absence days each year, unless otherwise required by law
15 to 25 vacation days each year depending on career level and years of service, subject to eligibility