Mortgage Loan Officer Assistant
About The Position
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Mortgage Loan Officer Assistant within PNC's Mortgage organization, you will be based in Michigan. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Requirements
- Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
- Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
- Typically requires 1+ years of related experience.
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
- No Required Certification(s)
- Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
Nice To Haves
- Banking Products
- Client Prospecting
- Customer Relationships
- Customer Solutions
- Documentations
- Innovation
- Mortgages
- Sales Competencies Customer Experience Management.
- Customer Retention
- Decision Making and Critical Thinking
- Effective Communications
- Financial Analysis
- Marketing Tasks And Activities
- Matrix Management
- Mortgage Products
- Sales Support and Administration
- Sales Tasks And Activities
Responsibilities
- Assists the high-producing loan officer in the timely submission of complete loan application files.
- Enhances loan officer productivity.
- Coordinates and proactively communicates with processing site, operations sites, customers and loan officers to ensure a smooth loan application process.
- Ensures corporate quality standards are met.
- Analyzes loan file documentation, accuracy of required documentation and overall completeness.
- Assists in the ordering of appraisals, credit report title work and other documents, and coordinates the efforts with the loan officer and Operations Center.
- Assists in the development and maintenance of a marketing database of new, existing and previous customers for the solicitation of new business to support the marketing plans of the loan officer.
- Monitors loan officer pipeline for various service level agreements.
- Ensures loan officer is connected to marketing platform.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level
- years of service
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
