Mortgage Loan Closer

CHICKASAW COMMUNITY BANK • Oklahoma City, OK

5d • Onsite

About The Position

The Mortgage Loan Closer will maintain an individual closing pipeline. The position will prepare, review and deliver critical documents needed for mortgage loan closings. Individual will work mortgage loan files from the initial Closing Disclosure (CD) through funding. They will ensure time frames are met, closing underwriting conditions are cleared, and confirm invoices are paid on the CD. This position will also maintain and build relationships with the Mortgage Team, Correspondent Broker Partners, and Title Companies.

Requirements

• High school diploma or equivalent.
• Good written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person and over the phone.
• Basic word processing and computer database skills.
• Ability to learn and navigate computer systems and websites necessary to complete job description and other duties as assigned.
• Effective interpersonal skills with the ability to work with individuals and groups at all organization levels; ability to work independently and as part of a team.
• Ability to take initiative and prioritize tasks; good time-management, organizational, problem-prevention and problem-solving skills.
• Knowledge and understanding of banking rules, regulations, laws and all policies and procedures pertaining to them including but not limited to the Bank Secrecy Act.
• Ability to work accurately with close attention to detail.
• Ability to maintain confidentiality of sensitive information.
• Ability to study and apply new information.
• Ability to learn products, services and procedures quickly and accurately; explain concepts clearly to customers.
• Ability to establish credibility and rapport, be friendly and personable and look for ways to benefit the customer.
• Excellent customer contact skills; comfortable asking questions/interviewing customers about their financial situation; strong listening skills.
• Understands how to present features and benefits of products and services to customer’s needs.
• Must be self-motivated, assertive, and perform well in a team environment.
• Must be organized and maintain a positive demeanor in all situations.

Nice To Haves

• 2 years of mortgage experience preferred.
• 1-2 years of processing or closing experience preferred.

Responsibilities

• Managing an individual pipeline for the closing and funding of all CCB Retail, Broker, and CLD Mortgage loans.
• Reviewing all pre-closing loan documentation for completeness and accuracy.
• Preparing closing instructions.
• Coordinating funding of the loan, answering questions from Mortgage Loan Officers, Mortgage Loan Processors, customers, etc.
• Helping maintain compliance of Good Faith Estimate, Truth-in-Lending, and all other Real Estate Settlement Procedures Act (RESPA) disclosures.
• Reviewing all closing documentation prior to delivery for execution for completeness and accuracy, ensuring compliance with all federal and state regulations and guidelines.
• Ensuring prompt receipt of all closing packages and closing conditions from Settlement Agent in order to meet funding and delivery times, as applicable.
• Updating LOS with clearance items as reviewed.
• Preparing funding packet to wire department.
• Updating software system as loans fund.
• Conferring with Retail and Wholesale MLO & MLP, settlement agents/attorneys, title companies concerning questions, procedures, necessary information, forms completion, and problem resolutions.
• Maintaining current knowledge of Regulations, RESPA and purchase guidelines for various investors and internal software system used.
• Accurate registration of MINS and MERS registration of loans closed with NAHL.
• Working with post-closing team as needed if there are post-closing errors related to individual loan closing (post-consummation CDs, etc).
• Schedule coordination with others in the department to ensure closing desk and emails are covered during all business hours.
• Sending Initial CDs as early as possible and no later than 5:00pm each business day to ensure the customer has time to review and sign.
• Sending all closing packets the day before closing.
• Ensuring all fundings are in the queue by 9:00am each day; if a loan is scheduled to close before 9:30am, they should be in queue the day prior.
• Cross-training on additional functions in Mortgage Operations to work as needed.
• Performing other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED