Mortgage Lending Insurance Administration Specialist

Truist • Richmond, VA

4d • $50,000 - $55,000

About The Position

Responsible for efficiently and accurately monitoring and enforcing insurance coverage to protect collateral within the servicing portfolio. The role reviews and analyzes insurance coverage in accordance with regulatory and investor guidelines and communicates consistently with clients about coverage compliance for their accounts. Coverage includes hazard insurance, flood insurance, optional insurance, and private mortgage insurance.

Requirements

• College degree or comparable education and experience.
• One to two years of mortgage, banking, banking operations, or comparable education.
• Proficiency with Microsoft Office, including Word and Excel.

Nice To Haves

• Two or more years of retail banking, banking operations, or experience in a law firm or corporate setting.
• Strong research and investigation skills.
• Proficiency with banking software, deposit account systems, or mortgage servicing systems.
• Excellent written and oral communication skills.
• Ability to prioritize a significant volume of work with simultaneous deadlines.
• Strong organizational skills and attention to detail.
• Ability to work effectively both in teams and independently, and to make effective decisions consistent with the role and responsibilities.

Responsibilities

• Complete data entry and validation for new line setup, renewal dates, scheduled termination dates, and client inquiries.
• Issue accurate and timely client notifications regarding insurance coverage sufficiency, termination, lender placement, and cancellation.
• Update the internal system of record to capture document issuance and retention standards.
• Stay current on regulatory timelines and investor guidelines for insurance associated with mortgage servicing.
• Identify and communicate adverse issues, trends, or inefficiencies to management and other lines of business, proposing solutions and contributing to agreed-upon resolutions.
• Build and maintain relationships with internal and external business partners while managing expectations and accountability.
• Perform other duties as assigned.

Benefits

• Medical, dental, vision, life insurance, disability, and accidental death and dismemberment coverage.
• Tax-preferred savings accounts and a 401k plan.
• At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status.
• 10 sick days, prorated.
• Paid holidays.
• Depending on position and division, the role may also be eligible for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree