Mortgage Department Sales Manager - On Site/Full-Time

Kelly Community FCU • Tyler, TX

10d • $80,000 • Onsite

About The Position

We are seeking a Mortgage Sales leader with an entrepreneurial mindset who leads others with clarity and strives for excellent results. This role is for a leader who builds winning teams, drives sustainable growth, and owns outcomes from start to finish. The ideal candidate thrives on accountability, enjoys developing people, and gains energy from producing measurable results. This is a leadership position focused on building and managing a high-performing mortgage team, driving business growth through partnerships and community engagement, and overseeing mortgage operations to ensure compliance, efficiency, and an exceptional member experience.

Requirements

• Proven leadership experience in mortgage lending, credit union’s loan policies, products, procedures, processing, and underwriting guidelines
• Strong understanding of mortgage law, regulations, and the secondary market; Mortgage loan processing functions including FHA, VA, and conventional lending
• A results-driven mindset with the confidence to hold yourself and others accountable
• A leader who balances high performance with people-first leadership
• Someone who builds strong teams, strong relationships, and measurable success
• Two to Five years of similar or related experience required, including a minimum of two years of mortgage lending experience.
• Registered as an active Mortgage Loan Originator (MLO) on the NMLS site. Must renew registration each year and update when changes to name, address, etc. occur.
• Strong computer proficiency, including Microsoft Office Suite (Word, Excel, Outlook) and the ability to quickly learn and effectively use mortgage lending and financial software systems.
• Organized, detail-oriented, analytical, and a strong problem solver.
• Excellent oral and written communication skills.
• Demonstrates professionalism, sound judgement, and a positive attitude.
• Maintains a high level of accuracy, confidentiality, and attention to detail.

Nice To Haves

• Supervisory experience preferred.
• A college degree preferred but not required.
• Bilingual (fluent proficiency Spanish and English)

Responsibilities

• Lead and develop a high-performing mortgage team with clear expectations and measurable goals
• Drive sustainable mortgage growth through strong established and new partnerships and business development in the community
• Oversee mortgage operations, ensuring compliance, efficiency, and an exceptional member experience; good foundation of determining credit worthiness
• Actively solicit outside business and cultivate referral relationships
• Serve as a visible ambassador in the community to promote our mortgage services
• Owning performance outcomes - production, pipeline health, profitability, and team development
• Hire only A players.
• Terminate any mortgage team employee hired by you that is not meeting their KPIs by their one-year anniversary.
• Implement a coaching plan for all mortgage team employees to ensure all are meeting their KPIs by your 18-month anniversary.

Benefits

• Health, 3 plan options with BC/BS – one plan fully paid for employee
• Dental, Vision, Short- and Long-term disability, Basic Life/AD&D, and Voluntary Life/AD&D
• Supplemental Accident and Critical Illness Insurance
• 401K with Employer Match – employee fully vested on Day One!
• Paid Leaves include Vacation, Sick, Bereavement, Jury Duty, Volunteer (Not eligible during initial 90 day hiring period)
• 11 paid Holidays annually!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree