E-Commerce Department Merchandise Manager (On-Site)
About The Position
As the E-Commerce Department Merchandise Manager, you will lead online assortment strategy, development, and execution for assigned product categories across business to consumer and business to business channels. You will guide a merchant team responsible for profitable sales growth, gross profit, margin rate, digital assortment expansion, vendor partnerships, dropship assortment growth, pricing, promotional planning, and customer experience on acehardware.com and affiliate channels. Reporting to the Head of E-Commerce, Digital Marketing and Innovation Strategy, you will partner across merchandising, digital marketing, ecommerce operations, inventory, consumer marketing, retail operations, and the Ace Care Center to deliver consumer relevant, high quality, differentiated assortments for Ace retailers and customers.
Requirements
- 10 or more years of digital or E-Commerce experience
- 5 or more years managing product categories
- Experience leading and developing merchant teams
- Strong strategic thinking, financial acumen, business judgment, and decision making
- Experience managing online assortment strategy, pricing, product placement, promotions, and profitability
- Strong vendor negotiation, relationship management, and partnership skills
- Excellent problem solving, communication, interpersonal, and follow through skills
- Proficiency with Microsoft Outlook, Word, Excel, Access, and PowerPoint
- Ability to travel up to 25 percent
Nice To Haves
- Experience with dropship programs, site merchandising, digital marketing channels, and ecommerce customer experience improvements
- Experience supporting both business to consumer and business to business ecommerce strategies
Responsibilities
- Lead online assortment strategy, product selection, pricing, placement, and category growth plans
- Oversee sales, gross profit, margin rate, key performance indicators, and three-year category strategies
- Build, coach, and develop a merchant team while attracting and retaining strong talent
- Manage vendor partnerships, dropship expansion, rebates, return allowances, and promotional funding
- Partner across merchandising, digital marketing, ecommerce operations, inventory, consumer marketing, and retail operations
- Improve customer path to purchase through taxonomy, category pages, search results, vendor links, search engine marketing, and search engine optimization
- Lead online promotional planning, advertised item schedules, pricing concessions, vendor credits, and retailer communication
- Support inventory planning, supply chain coordination, retailer touchpoints, and Ace Care Center training
Benefits
- Incentive opportunities
- 401(k) retirement savings plan with a fully vested matching contribution
- Quarterly contributions and annual discretionary contribution to 401(k)
- Comprehensive health coverage (medical, dental, vision and disability)
- Life insurance benefits
- 21 days of vacation
- Up to 6 paid holidays
- Company Car
- Company phone
- Fuel card
- Annual Ace Cares Week
- 20 hours off work per year to volunteer
- Opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund
- On-site classes
- Facilitator-led courses
- Tuition assistance program
- Employee discounts on Ace merchandise
- Employee discounts on travel, fitness, computers
- Birth/Adoption bonding paid time off
- Adoption cost reimbursement
- Employee Assistance Program (EAP)
- Identity theft protection
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
