Morning Server at the Municipal Grand hotel

MA Capital Ventures - Savannah LLC • Savannah, GA

4d • $0 - $15 • Onsite

About The Position

The Municipal Grand Hotel, opening May 2025, is seeking a Morning Server. This luxury independent hotel features 44 rooms, a restaurant, two bars, a pool, and is backed by the founders of Death & Co and The Ramble Hotel. The hotel is managed by Midnight Auteur, a hospitality company focused on creating immersive experiences that blend social spaces with retreats, anchored by vibrant bars and restaurants. Midnight Auteur operates luxury, independent hotels and aims to attract guests and employees who appreciate great design, food, and drink within a vibrant environment rich with local culture and warm hospitality. The Morning Server will work to serve curated beverages and assist in all aspects of Front of House operations, including running food and drink, clearing tables, and greeting guests. All staff are expected to exemplify Midnight Auteur's core values: Curiosity, A.B.K (Anticipate, Prepare, Execute with Intention), Communication, Thoughtful, and Connection. This role requires a strong sense of knowledge and hospitality, punctuality, and the ability to learn and adapt.

Requirements

• Previous experience in a bar/restaurant or hospitality setting
• Ability to work in a fast-paced environment while maintaining composure
• Strong multitasking and time management abilities
• Attention to detail, ensuring accurate order-taking and payment processing
• Outstanding communication skills with the ability to interact effectively with customers and team members
• Flexibility in working hours, including early mornings, evenings, weekends, and holidays; and time for All Staff meetings and tastings
• Patience and adaptability
• Self-motivated and a team player

Nice To Haves

• 2-3 years of Server experience in a high-volume establishment
• Sufficient skills, knowledge and personality to provide a memorable experience for our patrons

Responsibilities

• Demonstrate the Core Values of Midnight Auteur: Curiosity, A.B.K, Communication, Thoughtful, Connection.
• Cultivate a comprehensive knowledge of the food and beverage items and their preparation in all active spaces within the building.
• Provide a strong sense of knowledge and hospitality to guests and teammates.
• Show up for your shift on time and ready to work, dressed appropriately and with any tools pertaining to your position.
• Work toward a thorough knowledge of the Municipal Grand compendium and how to navigate EverNote.
• Maintain a comprehensive knowledge of our POS’ operation.
• Be capable of covering any server or support position when needed.
• Cultivate a comprehensive knowledge of our service standards and style as detailed by the Employee Manual.
• Comply with sanitation standards and procedures according to health and legal regulations.
• Maintain guest satisfaction by monitoring and evaluating food, beverage and service offerings; build relationships with regular guests; and maintain good relations with our neighborhood and industry community members.
• Use tact and good judgment when dealing with guest challenges and respond to patron needs with patience and courtesy.
• Ability to recognize an intoxicated patron and seek out management with any concerns about a patron that appears intoxicated.
• Report all guest complaints to management immediately and follow our five steps for navigating guest complaints.
• Be up to date on Slack, with particular attention to the Announcement Board and the Host, Pre-Shift, and Product Updates channels, before you arrive for your shift.
• Maintain a reasonable response time for all Slack communication: a minimum of an answer to any correspondence before your next shift.
• Arrive to work every day with a positive attitude, a willingness to learn, and prepared for the shift.
• Ask for help when you need it.
• Check in with your teammates and the MOD upon arrival and before leaving to see if you can do anything for them.
• Monitor restaurant and kitchen flow regarding timeliness during service and assist when and where necessary.
• Complete weekly cleaning duties, in addition to opening and closing duties.
• Help to promote a safe and clean environment for co-workers, and guests; maintain the ABK mantra.
• Handle gift certificate transactions, fill out all pertinent documentation, and present to the guest.
• Focus on always continuing your education and into all facets of our operations, be it the Bar, Kitchen, Service, Coffee, and Tea programs.
• Assist in training new hires by guiding them through training trails, answering their questions, providing workflow advice, and teaching them Municipal Grand’s expectations, steps of service steps, and standards operating procedures.
• Build relationships with regular guests; and maintain good relations with our neighborhood and industry community members.
• Act in a professional manner and represent Municipal Grand graciously whether you are in house, traveling, or at another local establishment.
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook.

Benefits

• 50% Paid Medical, Dental and Vision Insurance
• Ample Paid-Time-Off
• Eligible to participate in the company 401k program. The company does not currently match contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed