Morning Concierge

Planned Companies•Jersey City, NJ

About The Position

Planned Companies’ Planned Lifestyle Services is hiring a motivated, courteous, and knowledgeable concierge to provide welcoming, helpful service to tenants, guests, and vendors. The role supports a positive building experience by helping visitors, maintaining lobby operations, and providing personalized recommendations and services. The schedule is Sunday through Thursday, 7 a.m. to 3 p.m., in Jersey City, New Jersey. The stated pay rate is $24.50.

Requirements

  • At least 3 years of customer service experience.
  • A desire and passion to provide a warm and welcoming greeting to everyone.
  • Excellent written and verbal communication skills.
  • Basic computer skills.
  • Knowledge of local attractions and establishments.
  • Polite, friendly, and self-assured demeanor.
  • Ability to multitask and manage time effectively.
  • Ability to lift up to 50 pounds when needed.

Responsibilities

  • Greet, announce, and direct tenants, guests, and vendors entering the building.
  • Build and maintain relationships with tenants and provide individualized experiences based on their personalities, lifestyles, needs, and expectations.
  • Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
  • Plan and organize on-site events.
  • Provide directions and referrals, and help tenants access local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services.
  • Document, secure, and track mail, deliveries, and vendor services in designated areas.
  • Answer telephones and monitor the lobby.
  • Maintain and control keys and access cards.

Benefits

  • Eligible full-time employees (defined as working 30 or more hours per week) may receive medical, dental, vision, and other ancillary benefits.
  • All full-time and part-time employees may participate in the company 401(k), which includes an employer match.
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