About The Position

The Monitor Support Technician works under the supervision of the Registered Nurse serving the unit and performs distinct roles according to assignment. In a priority role, the technician monitors and interprets patients’ heart rhythms and rates using telemetry recordings. The technician may also provide support by assisting with patient mobility and working with the Registered Nurse to optimize mobility using specialized patient lifting equipment. The technician may additionally provide unit desk support, including managing nurse-call-system needs, answering telephones, stocking supplies and equipment, filing, and helping maintain a clean and uncluttered care environment. The role provides nursing support to advance excellent patient care and a nursing practice grounded in patient advocacy, innovation, trust, collaboration, autonomy, and accountability.

Requirements

  • High school graduate or equivalent.
  • Demonstrated computer experience.
  • Demonstrated strong oral and written communication skills.
  • Demonstrated excellence in public contact skills, including respect for others, courtesy, and tactfulness.
  • Demonstrated ability to problem-solve, prioritize, and display initiative.
  • Dependability and the ability to accept direction and work with others as a team member.
  • Strong organizational skills and demonstrated ability to work independently.
  • Demonstrated understanding of medical terminology.

Nice To Haves

  • College degree.
  • Previous clerical or nursing assistant experience.

Responsibilities

  • Monitor and interpret patients’ heart rhythms and rates using telemetry recordings.
  • Assist with patient mobility and work with the Registered Nurse to optimize mobility using specialized patient lifting equipment.
  • Manage unit desk support needs, including the nurse call system.
  • Answer telephones.
  • Stock supplies and equipment.
  • File documents.
  • Help maintain a clean and uncluttered environment of care.
  • Provide nursing support to promote excellent patient care.
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