Monitor Secretary - Emergency Room - Per Diem 12 Hours Evennings (11:00PM to 11:30PM) (Union, Non-Exempt)

University of Southern California

4d • $21 - $27

About The Position

The Monitor Secretary functions as the Emergency Room department receptionist, answers calls, observes cardiac screens, and assists with administrative requirements for admitting and discharging patients. The role uses effective verbal and non-verbal communication to support customer satisfaction and a positive work environment, and works within an interdisciplinary team to promote optimal patient outcomes. The position is accountable to the Charge Nurse, Nurse Manager, and/or Director.

Requirements

• High school diploma or equivalent.
• Basic Life Support certification.
• Arrhythmia Certificate.

Nice To Haves

• A minimum of one year of secretarial experience in an acute care hospital setting is strongly preferred.

Responsibilities

• Assist with patient transportation and/or discharge and other indirect patient care duties as appropriate.
• Interpret cardiac rhythms, consult appropriate resources on borderline cases, and immediately communicate significant rhythm changes to the RN; document rhythm changes and run strips per unit routine, as needed, and during emergencies.
• Use the hospital charge system correctly and help identify nursing charges.
• Promote unity and teamwork among coworkers through professional commitment, a positive attitude, and positive working relationships.
• Organize and prioritize workflow while maintaining a quiet, clean, and professional environment; maintain unit supplies, forms, and manuals.
• Perform department receptionist functions, answering telephone lines and patient calls promptly and politely and taking accurate messages as appropriate.
• Monitor current census and accurately document admissions, transfers, and discharges; communicate changes promptly.
• Participate in the organization-wide Performance Improvement Program, including orientation, education, quality control, performance improvement, and quality planning activities.
• Use the computer system for order entry and to help the health team obtain needed information; print reports as required.

What This Job Offers

• Education Level: High school or GED