Monitor Tech - 6S Telemetry - Full Time 12 Hour Nights (Non-Exempt) (Union)

University of Southern California•Los Angeles, CA

About The Position

The Unit Secretary/Monitor Technician performs clerical, clinical, and communication functions on an assigned nursing unit. The role provides courteous reception and coordinates activities that support patient care. Responsibilities include maintaining unit census and logs, completing admission/discharge/transfer entries and downtime procedures, managing supplies and work-area organization, and submitting repair requests. The technician transcribes orders accurately and promptly, prioritizes and communicates stat orders, enters tests, scans orders to pharmacy, and updates the Kardex. The position supports customer service by responding courteously to calls and call lights, identifying and routing requests, and communicating with patients, visitors, and hospital personnel. It also assists with maintaining patient records, assembling admission charts, filing reports, and preparing discharged or thinned charts for retrieval. The technician collaborates with nursing and ancillary staff, communicates outstanding activities during handoffs, helps orient new unit secretaries, and stays informed about unit and hospital changes. Monitoring duties include interpreting EKG rhythms, monitoring EEG patterns for seizure activity, promptly notifying nursing staff about changes or concerns, maintaining monitoring equipment, and documenting RN notifications. Other duties may be assigned. Keck Hospital of USC is a 343-bed acute care hospital providing specialized care for complex medical and surgical conditions. It is an academic medical center with clinical trials and affiliated research institutions. The position is full-time, 12-hour night shifts, non-exempt, and union. The hourly rate range is $3.92–$40.66.

Requirements

High school diploma or equivalent.
Specialized or technical training.
Successful completion of a Medical Terminology exam and a basic EKG course.
One year of experience as a Unit Secretary.
Knowledge of medical terminology.
Excellent communication skills, including the ability to speak, read, and write English proficiently.
Demonstrated excellent customer service behavior.
Basic Life Support (BLS) Healthcare Provider certification from the American Heart Association.
Fire Life Safety Training (LA City); if not held at hire, it must be obtained within 30 days of hire and renewed before expiration. Required within LA City only.

Responsibilities

Maintain census reports and logs, update accommodation codes, and enter admissions, discharges, and transfers in the computer system within 30 minutes.
Complete downtime procedures, submit engineering and biomedical repair requests, maintain logs and forms, order supplies, and keep the work area and equipment stocked and organized.
Transcribe orders accurately and promptly, prioritize stat orders, notify the RN immediately of stat orders, scan orders to pharmacy, enter tests, update the Kardex, and flag telephone orders for signatures.
Provide courteous reception and customer service; answer calls and call lights promptly, identify oneself and the unit, and route requests to the appropriate personnel while ensuring the connection is made.
Assist with patient-record management, assemble admission chart forms, add forms as needed, file diagnostic and laboratory reports, replace chart dividers, and place discharged or thinned charts in the HIM basket.
Complete assignments, collaborate and communicate professionally with management and staff, attend unit secretary meetings or read minutes, and communicate outstanding patient-care activities to the oncoming unit secretary.
Show initiative in orienting new unit secretaries and assist physicians and staff in obtaining computerized hospital or patient information.
Maintain communication with the Charge RN and staff about unit issues and stay informed about changes from hospital-wide committees.
Monitor and interpret EKG rhythms, monitor EEG patterns for seizure activity, promptly notify the RN or Charge Nurse of EKG changes or concerns, and never leave the monitoring desk unattended while patients are monitored.
Track and maintain telemetry boxes and applicable monitoring equipment, and document the date and time the RN was notified on rhythm strips.
Perform other duties as assigned.