Mobile Trailer Mechanic II Variable Shift

Cox Fleet•Tomball, TX

About The Position

As a Cox Automotive business, Cox Fleet provides integrated uptime solutions to reduce downtime, improve fleet performance, and support driver safety. Its nationwide operation includes more than 1,500 technicians, over 30 company-operated service centers, and a network of more than 65,000 service providers, with 24/7/365 operational coordination. Services cover maintenance, repairs, and fleet support for equipment ranging from Class 8 trucks and 53-foot trailers to light-duty vehicles. The Mobile Trailer Technician II performs mobile maintenance, DOT inspections, diagnostics, and repairs on trailers and equipment in the field. The role involves working independently with little or no supervision, managing a daily schedule, responding to dispatched service requests, and assisting Mobile Trailer Technician I staff with diagnostics. The technician uses a company-issued service vehicle, tablet or iOS device, cellphone, and TRAIT application, and is responsible for vehicle safety checks, documentation, parts inventory, customer communication, and work performed in compliance with company policies and applicable safety, health, environmental, OSHA, EPA, and DOT requirements. The schedule is Monday through Friday on a variable shift, with weekends required upon client request. The assigned service vehicle may be taken home daily.

Requirements

High school diploma or GED and three years of experience in a related field (trailers); alternatively, a different combination may qualify, such as a degree or certification beyond a high school diploma/GED in a related discipline, or five years of experience in a related field.
Possess and supply a set of hand tools necessary to perform required job duties.
Successfully complete and pass a DOT-regulated pre-employment background screening and DOT physical before employment; a current valid DOT medical card with more than four months remaining may be submitted in lieu of a DOT physical.
Be at least 21 years old due to interstate operating authority commerce regulations.
Hold a valid driver’s license issued by the state of residence and be able to obtain and maintain a Driver Qualification File.
Knowledge of trailer parts and systems, including their design, use, repair, and maintenance.
Ability to lift, bend, climb, stand, and walk for extended periods and perform moderately heavy labor.
Ability to exert oneself physically over extended periods, including performing repetitive tasks.
Ability to judge relative distances and communicate information succinctly and clearly, including effective two-way communication with individuals and groups.
Ability to determine the tools and equipment needed and use logic and reasoning to evaluate alternative solutions to problems.
Ability to understand the implications of new information for current and future problem-solving and decision-making.

Nice To Haves

OEM training and certifications are preferred.
ASE 608/609 certification.
ASE T4 (Brakes) certification.
ASE T5 (Suspension) certification.
ASE T6 (Electrical and Electronic Systems) certification.
ASE T7 (HVAC) certification.
ASE T8 (PMI) certification.

Responsibilities

Perform scheduled preventive maintenance, licensed DOT inspections, and follow-up repairs on trailers and equipment in a mobile field environment.
Respond to call-center-dispatched unscheduled service and maintenance requests.
Diagnose, adjust, and repair trailer equipment and systems, including brakes, air lines, auxiliary pumps and engines, liftgates, brake chambers, electrical components, panels, bodywork, and framework; perform welding and fabrication as needed.
Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers and pressure gauges.
Assist Mobile Trailer Technician I with diagnostics.
Document work on Repair Orders using the company-issued iOS device and TRAIT application, including uploading pictures of work performed, parts used, and findings.
Complete DOT forms and other required documentation accurately and promptly.
Follow safe operating practices and procedures, company policies, processes, and procedures, and applicable organizational safety, health, environmental, OSHA, EPA, and DOT requirements.
Manage parts inventory and equipment provided on the company-issued service truck and perform periodic reconciliation.
Maintain and operate the company-issued service vehicle, including safety checks and daily pre- and post-trip inspections.
Manage one's daily schedule and concurrent assignments, prioritize work and time effectively, and maintain productivity within or close to Standard Repair Times.
Obtain parts from approved local and national vendors as needed.
Communicate with management and support teams by email or phone to obtain repair estimate approvals, retrieve purchase order numbers, and discuss Repair Order findings.
Work with clients and customers to assess needs, provide information or assistance, resolve issues, and meet expectations.
Establish and maintain effective working relationships with assigned customers and vendors and communicate effectively verbally and in writing.
Participate in and complete company-required training, including safety training, and remain up to date on safety protocols and procedures.
Apply technical knowledge acquired through formal training or on-the-job experience to evaluate job-related information.
Act with integrity, keep commitments, protect sensitive information, and adhere to ethical and professional standards.

Benefits

Health insurance, dental insurance, and vision insurance beginning on the first day of employment.
401(k) matching beginning after 90 days: 100% match up to a 6% contribution, plus an additional 2% discretionary company contribution.
Accrue up to 200 hours (five weeks) of paid time off based on tenure.
Tuition assistance or reimbursement.
Adoption and surrogacy assistance.
Pet insurance.
Company-paid volunteer hours and employee resource and diversity groups.
Employee discounts on new vehicle purchases, cellphone plans, ridesharing, home and rental insurance, wellness and fitness incentives, and other offerings.
Weekly pay every Friday.
Safe driving and technician efficiency bonuses.
Safety boots and safety glasses reimbursement.
Extreme-weather gear for cold and hot conditions.
Uniforms provided, with laundry service where available.
Company-issued service truck, which may be taken home daily.
Company-provided tablet and cellphone.
Technical training and a dedicated career path, with more than 50% of front-line managers promoted from within.