Mobile Service Technician

Western Express•Bethlehem, PA

2d•Onsite

About The Position

The Mobile Service Technician inspects, maintains, troubleshoots, and repairs company tires, trailers, and related equipment. The role supports fleet safety, reduces equipment downtime, and ensures compliance with company standards, industry regulations, and Department of Transportation requirements. The position includes servicing dry van and flatbed semi-trailers, performing preventive maintenance and repairs, documenting work in company computer systems, and communicating service needs and updates. Candidates must reside in the geographic area between Wilkes-Barre, Pennsylvania, and Bethlehem, Pennsylvania. The listed schedule is Monday through Friday. The posting states that in-person, in-office attendance is an essential function of the position. Western Express describes its work environment as family-oriented and close-knit, with a team-focused culture at its Nashville headquarters and nationwide terminals. The company offers competitive pay, comprehensive benefits, paid time off, and paid holidays.

Requirements

High school diploma or GED.
Valid driver's license; a CDL is a plus.
Ability to pass a pre-employment drug screening.
Ability to pass a DOT physical.
Effective verbal and written communication skills.
Basic computer skills and ability to accurately enter and maintain service records.
Reliable attendance and punctuality.
Positive attitude and ability to work effectively as part of a team.
Ability to understand and follow instructions, company procedures, safety guidelines, and daily work assignments.
Ability to work in a physically demanding environment, including extended periods of standing, walking, sitting, and moving.
Ability to regularly lift and move up to 50 pounds and occasionally lift or move up to 100 pounds.
Must reside within the geographic area between Wilkes-Barre, PA, and Bethlehem, PA.

Nice To Haves

CDL.

Responsibilities

Inspect equipment to identify required tire, trailer, and component repairs.
Perform tire and trailer maintenance and service.
Document work performed, identify service needs, and enter detailed information into company computer systems.
Communicate repair needs and service updates to the shop, management, and outside service providers as needed.
Follow tire maintenance programs and proactively identify service requirements for each unit.
Follow Tire Industry Association guidelines and safety procedures.
Address and resolve driver and customer concerns promptly.
Inspect, troubleshoot, and repair dry van and flatbed semi-trailers, including bodies, systems, and mechanical components.
Perform preventive maintenance, warranty repairs, and accident-related repairs.
Inspect suspension systems, wheel-end assemblies, braking systems, and structural components for compliance with company standards and DOT specifications.
Test equipment and components to identify performance issues and determine appropriate repairs.
Follow company procedures, policies, and safety protocols.
Identify improvement opportunities and communicate recommendations to management.
Share best practices to improve team performance and operational efficiency.
Maintain a professional attitude and contribute to a positive, team-oriented work environment.
Demonstrate dependability, punctuality, self-motivation, and willingness to learn.