Mobile Service-Technician

Ascendance Truck Centers•Carlisle, PA

About The Position

Ascendance Truck Centers is seeking an experienced, full-time Mobile Service Technician to provide service to customers while maintaining exceptional customer service. Duties may include cleaning, maintenance, visual inspection, and removal of parts and attachments; installation using appropriate manuals; report writing; disassembly and assembly; parts reuse evaluation; and reconditioning. The successful candidate has at least one year of fleet, dealership, and/or technical school experience.

Requirements

  • At least one year of fleet or dealership experience.
  • High school diploma or equivalent.
  • Provide exceptional customer service.

Nice To Haves

  • ASE certification preferred.
  • CDL preferred.
  • Technical school experience.

Responsibilities

  • Provide technical service to vehicles and equipment.
  • Read job orders, observe and listen to vehicles in operation to determine malfunctions, and plan work procedures.
  • Follow checklists to ensure all critical parts are examined.
  • Examine protective guards, loose bolts, and specified truck safety devices, and adjust them as needed.
  • Test-drive vehicles to ensure they run smoothly.
  • Tag warranty parts and returns for the warranty clerk.
  • Attend training classes and keep abreast of factory technical bulletins.
  • Develop and maintain positive customer relationships to increase overall customer satisfaction.

Benefits

  • Health, dental, and vision insurance
  • Health Savings Account
  • Life, accident, and disability insurance
  • 401(k) with company match
  • Paid time off
  • Paid training
  • Great culture and team environment
  • Long-term career opportunities
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