Mobile Service Technician

MCT Holdings•Bakersfield, CA

10d•Onsite

About The Position

The Mobile Service Technician performs on-site diagnostic services, repairs, and maintenance on refrigeration units. The role monitors service processes to promote efficiency and quality customer satisfaction, respects customer property, takes customer requests seriously, and works to exceed customer expectations. The technician completes repair orders accurately and on time while practicing and promoting a safety culture. The position is based in Bakersfield, California, with a Monday–Friday schedule and participation in an on-call rotation to support service needs outside regular business hours. Pay is $22.00–$45.00 per hour, depending on experience. Overtime, double time, and call-out bonuses are offered. The work may involve operating in extreme heat or cold, inclement weather, at heights, and in confined spaces. Physical activities include climbing, material handling, bending, squatting, kneeling, stooping, overhead reaching, and working on elevated surfaces. The technician must use required personal protective equipment and follow safety procedures. MCT Companies describes its culture through values of camaraderie, a can-do attitude, honesty, excellence, and fun. The company states that it is an equal opportunity employer and provides reasonable accommodations in accordance with applicable disability laws.

Requirements

Possess a valid driver’s license.
Be able to pass a medical examiner’s test.
Use critical thinking, problem-solving abilities, and sound judgment to complete work efficiently, correctly, and productively.
Have active listening skills, oral and written comprehension, and a commitment to quality service.
Have basic computer and data-entry skills for Windows-based software programs.
Be able to work alone for extended periods and as part of a team.
Be able to coordinate tools, resources, and equipment to meet deadlines in a fast-paced environment.
Be able to use a computer and keyboard for repair-order documentation and data entry.
Be able to perform frequent physical activities including reaching, standing, grasping, fine motor manipulation, handling awkward positions, walking, and wrist and elbow movements.
Be able to sit, stand, walk, twist, bend, stoop, kneel, crawl, and climb stairs or ladders.
Be able to lift, carry, push, or pull up to 50 pounds.
Be able to work at heights and in confined spaces, in hot and cold temperature extremes, and in inclement weather.
Be able to wear required personal protective equipment.

Nice To Haves

Knowledge of Karmak Fusion software is a plus.
Knowledge of Microsoft Office Suite, particularly Outlook and Word, is helpful.

Responsibilities

Perform on-site diagnostics, repairs, and maintenance on refrigeration units.
Verify unit performance by diagnosing faults physically and through downloads.
Inspect units and conduct diagnostic tests to identify worn or damaged parts and determine unit condition.
Remove, repair, and adjust faulty components to correct system deficiencies.
Complete preventive maintenance, install component and parts upgrades, and control erosion.
Monitor service processes and work efficiently to support quality customer satisfaction.
Respect customer property, respond to customer requests, and work to exceed customer expectations.
Complete repair orders accurately and on time, and enter data at the time of repair.
Control service costs by using warranties and evaluating services and repairs.
Respond promptly to emergency service calls.
Use tools, resources, and equipment to meet deadlines in a fast-paced environment.
Wear required personal protective equipment and comply with safety procedures.
Participate in company-provided training and educational opportunities, read technical and regulatory publications, and demonstrate job competencies.
Comply with personnel policies and practices.
Maintain attendance and punctuality, arriving before the scheduled shift start and avoiding unauthorized absences.