Mobile Service Technician

MCT Companies•Bakersfield, CA

7d•$22 - $45•Onsite

About The Position

MCT Companies is seeking a Mobile Service Technician to perform on-site diagnostic services, repairs, and maintenance on refrigeration units. The technician monitors service processes to promote efficiency and customer satisfaction, handles customer requests respectfully, and completes repair orders accurately and on time. The role also supports departmental objectives and promotes a safety culture. The position is scheduled Monday through Friday in Bakersfield, California, with participation in an on-call rotation required to support service needs outside regular business hours. The job involves responding to emergency calls and may require working alone or with a team in extreme temperatures, inclement weather, at heights, and in confined spaces. Pay is $22.00–$45.00 per hour, depending on experience.

Requirements

Valid driver’s license.
Ability to pass a medical examiner’s test.
Critical thinking, problem-solving, and sound judgment to complete tasks efficiently, correctly, and productively.
Ability to coordinate tools, resources, and equipment in a fast-paced environment.
Active listening, oral and written comprehension, and commitment to quality service.
Basic computer and data-entry skills using Windows-based software.
Ability to work alone for extended periods and as part of a team.
Ability to work in extreme heat or cold and inclement weather.
Ability to perform frequent or constant reaching, standing, bilateral grasping, fine motor manipulation, handling awkward positions, walking, and wrist and elbow movements.
Ability to sit, stand, walk, twist, bend, stoop, kneel, crawl, and climb stairs or ladders.
Ability to lift, carry, push, or pull up to 50 pounds.
Ability to work at heights and in confined spaces.
Ability to wear required personal protective equipment.
Reliable attendance and punctuality, including arriving before the scheduled shift start and avoiding unauthorized absences.

Nice To Haves

Knowledge of Karmak Fusion software.
Knowledge of Microsoft Office Suite, particularly Outlook and Word.

Responsibilities

Perform on-site diagnostics, repairs, and maintenance on refrigeration units.
Verify unit performance by diagnosing faults physically and through downloads.
Inspect units and conduct diagnostic tests to identify worn or damaged parts; remove, repair, and adjust faulty components.
Complete scheduled preventative maintenance, install component and parts upgrades, and control erosion.
Manage and monitor service processes to promote efficiency and customer satisfaction.
Respect customer property, take customer requests seriously, and exceed customer expectations.
Complete repair orders accurately and timely, entering data at the time of repair.
Use warranty coverage and evaluate services and repairs to maintain costs.
Respond promptly to emergency service calls.
Participate in company-provided training and educational opportunities, review technical and regulatory publications, and demonstrate competencies.
Wear required personal protective equipment and comply with safety procedures.
Coordinate tools, resources, and equipment to meet deadlines.
Comply with personnel policies and practices and maintain reliable attendance and punctuality.

Benefits

Medical, dental, and vision coverage after 30 days.
Health Savings Account (HSA) and Flexible Spending Account (FSA) plans.
Company-paid life insurance, long-term disability (LTD), and short-term disability (STD).
Paid time off beginning on day one; 120 hours in the first year.
Holidays.
401(k) with employer match.
Tool program.
In-house carrier training.
Annual clothing allowance.
Fun and rewarding work environment.
Overtime, double time, and call-out bonuses.