Mobile Service Technician

Krieger Ford • Columbus, OH

5d • Onsite

About The Position

Krieger Ford is seeking a reliable Mobile Service Technician to provide vehicle maintenance and repairs at customer locations using a company mobile service van. The role involves working independently, managing daily appointments, delivering excellent customer service, and completing work efficiently and accurately. ASE or manufacturer certifications and B-level technician qualifications are preferred but not mandatory. The position is based in Columbus, Ohio.

Requirements

• Valid driver’s license.
• Ability to work independently with minimal supervision.
• Detail-oriented and well organized.
• Comfortable using technological devices such as tablets.
• Physical ability to perform job tasks and lift up to 100 pounds.
• Previous experience as a service technician is preferred.
• B-level technician qualifications are preferred.
• ASE or manufacturer certifications are preferred; Ford certifications are a plus.

Nice To Haves

• B-level technician qualifications.
• Previous experience as a service technician.
• ASE certifications.
• Manufacturer certifications, particularly Ford certifications.

Responsibilities

• Deliver exceptional customer service and promote customer loyalty and satisfaction.
• Visit customers’ workplaces and homes to perform basic vehicle services, maintenance, and recall repairs.
• Manage and prepare for daily appointments to maximize productivity.
• Complete vehicle repairs and maintenance as outlined on repair orders, maintaining cleanliness and efficiency.
• Communicate with the Mobile Service Coordinator, Parts Department, and Dealer Management to coordinate work and provide accurate customer updates.
• Document all work performed accurately on repair orders.
• Stay up to date with Ford technical bulletins and complete required training.
• Operate and maintain the company vehicle responsibly, including driving in various weather conditions.
• Contribute positively to the team with a proactive, growth-oriented mindset and support business growth initiatives.
• Engage professionally with diverse customers and work effectively with minimal supervision.

Benefits

• Health, medical, and dental insurance.
• 401(k) retirement plan.
• Paid time off and vacation.
• Opportunities for career growth and development.
• Employee vehicle purchase plans.
• Job security in a family-owned business.
• Flexible work schedule.
• Ongoing company-wide training.
• Competitive compensation.
• Professional, enthusiastic, and supportive working environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed