Mobile Service Technician

Proctor Ford•Thomasville, GA

82d•Onsite

About The Position

As a Ford Mobile Service Technician, you will perform many of the same services remotely that you do in a dealership, including routine maintenance.

Requirements

Must be able to travel to/from training center and be away overnight as required to complete instructor led training

Nice To Haves

Maintains ASE Certifications
Maintains SOA training

Responsibilities

Services provided include: Oil and filter change, Brake services, Batteries, Tire rotation, Wipers, Fluids, Filters, Lamps and bulbs, Diagnostic scanning, Software updates, Accessories installation, Power systems analysis (PSA), Recalls
Communicates daily with mobile service coordinator
Follow time management and appointment schedule
Maintain a clean and organized van
Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
Communicates with parts department to obtain needed parts and keep proper inventory in stock on van
Saves and tags parts of the job if warranty or requested by the customer
Returns all warranty parts to the parts department
Performs a video multi-point inspection on all vehicles and advises if further safety or service work is required or recommended
Communicates with the service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs can not be completed
Documents all work performed and recommended on the repair order in accordance with manufacturer’s policies and procedures with cause and correction.
Keeps abreast of manufacturer’s technical bulletins
Reports equipment failures, defects of malfunctions to service manager ASAP
Ensures customers cars are kept clean. Notify the service advisor immediately of anything that has happened to change the appearance of condition of the vehicle
Maintains and is accountable for all dealership-owned tools. Returns them to their proper place and in the same condition. Notifies the service manager if tool condition needs repair or requires replacement.
Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right to Know, etc.
Maintains ComplyAuto/OSHA Training
Maintains ASE Certifications
Maintains SOA training
Must be able to travel to/from training center and be away overnight as required to complete instructor led training
Operates all tools and equipment in a safe manner
Reports any safety issues immediately to management