Mobile Repair Technician – Field Position

United Smart Tech•Nashville, TN

About The Position

uBreakiFix by Asurion is hiring a Mobile Repair Technician to travel to customers’ homes in a company-provided repair van, diagnose and repair mobile devices, and provide convenient, high-quality in-home service. The role offers field independence, with technicians managing their daily routes and schedules. Compensation is $10 per hour plus commissions: $12 for each successful repair, $5 for each screen protector sold, and $25 for each Home+ protection plan sold. The posting states that top performers can earn the equivalent of $22 or more per hour, with weekly earning potential of $700 or more depending on performance and sales. The company provides paid training and ongoing career development, and describes opportunities to grow technical skills and advance a career. uBreakiFix by Asurion is an equal-opportunity employer committed to providing equal employment opportunities regardless of race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Requirements

  • Must be at least 21 years old to meet company vehicle and driving requirements.
  • Valid driver’s license and a driving record that meets company and insurance requirements.
  • Working knowledge of mobile devices, hardware, and operating systems.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication skills and a customer-first attitude.
  • Ability to work independently and manage responsibilities in the field.
  • Willingness to travel locally to customer locations.

Nice To Haves

  • Experience in electronics repair, troubleshooting, customer service, or retail is preferred.
  • Flexibility to work some weekends when needed.

Responsibilities

  • Travel to customers’ homes in a company-provided repair van.
  • Diagnose and repair smartphones, tablets, and other consumer electronics.
  • Perform repairs efficiently and accurately while maintaining quality.
  • Provide convenient, professional, and friendly in-home service.
  • Explain repair solutions and recommend appropriate device protection and support plans.
  • Manage daily schedules and service appointments.
  • Maintain a professional attitude and deliver excellent customer experiences.

Benefits

  • Company-provided repair van as a mobile workspace.
  • Health, dental, vision, and life insurance.
  • Paid time off (PTO).
  • Paid training and ongoing career development.
  • Opportunity to earn additional income through commissions.
  • Independence and flexibility in managing the daily route and schedule.
  • Opportunities to grow technical skills and advance a career.
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