Mobile Repair Technician – Field Position

United Smart Tech•Ridgeland, MS
•Onsite

About The Position

uBreakiFix by Asurion is hiring a Mobile Repair Technician to travel to customers’ homes in a company-provided repair van, diagnose and repair mobile devices, and provide convenient, high-quality in-home service. The role offers independence in the field and responsibility for managing a daily route, schedule, and service appointments. Compensation includes a $10-per-hour base wage, plus commissions of $12 for each successful repair, $5 for each screen protector sold, and $25 for each Home+ protection plan sold. Earnings depend on performance and sales; top performers may earn the equivalent of $22 or more per hour, with weekly earning potential of $700 or more. The company provides paid training and ongoing career development, along with opportunities to build technical skills and advance. uBreakiFix by Asurion is an equal-opportunity employer and states that it provides equal employment opportunities regardless of the listed protected characteristics.

Requirements

  • Be at least 21 years old to meet company vehicle and driving requirements.
  • Have a valid driver's license and a driving record that meets company and insurance requirements.
  • Have working knowledge of mobile devices, hardware, and operating systems.
  • Demonstrate strong problem-solving skills and attention to detail.
  • Have excellent communication skills and a customer-first attitude.
  • Be able to work independently and manage responsibilities in the field.
  • Be willing to travel locally to customer locations.
  • Be flexible to work some weekends when needed.

Nice To Haves

  • Experience in electronics repair, troubleshooting, customer service, or retail is preferred.

Responsibilities

  • Travel to customers’ homes in a company-provided repair van.
  • Diagnose and repair smartphones, tablets, and other consumer electronics.
  • Perform repairs efficiently, accurately, and to a high standard of quality.
  • Provide convenient, professional, and friendly in-home service.
  • Explain repair solutions and recommend appropriate device protection and support plans.
  • Manage daily schedules and service appointments.
  • Maintain a professional attitude and deliver excellent customer experiences.

Benefits

  • Company-provided repair van as a mobile workspace
  • Health, dental, vision, and life insurance
  • Paid time off (PTO)
  • Paid training and ongoing career development
  • Opportunity to earn additional income through commissions
  • Independence and flexibility in managing daily routes and schedules
  • Opportunities to grow technical skills and advance a career
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