Mobile Repair Technician - Field Position

United Smart Tech•Nashville, TN
•Onsite

About The Position

uBreakiFix by Asurion is hiring a Mobile Repair Technician to travel to customers’ homes in a company-provided repair van and diagnose and repair mobile devices and other consumer electronics. The role offers hourly base pay plus commissions for successful repairs and sales. Technicians manage their daily routes and appointments while providing convenient, professional, and friendly in-home service. The position offers a $10-per-hour base rate, commissions of $12 for each successful repair, $5 for each screen protector sold, and $25 for each Home+ protection plan sold. The posting says top performers can earn the equivalent of $22 or more per hour, with weekly earning potential of $700 or more depending on performance and sales. uBreakiFix by Asurion describes itself as an equal-opportunity employer and is committed to providing equal employment opportunities regardless of the characteristics listed in the posting.

Requirements

  • Must be at least 21 years old to meet company vehicle and driving requirements.
  • Valid driver’s license and a driving record that meets company and insurance requirements.
  • Working knowledge of mobile devices, hardware, and operating systems.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication skills and a customer-first attitude.
  • Ability to work independently and manage responsibilities in the field.
  • Willingness to travel locally to customer locations.
  • Flexibility to work some weekends when needed.

Nice To Haves

  • Experience in electronics repair, troubleshooting, customer service, or retail is preferred.

Responsibilities

  • Travel to customers’ homes in a company-provided repair van.
  • Diagnose and repair smartphones, tablets, and other consumer electronics.
  • Perform repairs efficiently and accurately while meeting quality expectations.
  • Provide convenient, professional, and friendly in-home service.
  • Explain repair solutions and recommend appropriate device protection and support plans.
  • Manage daily schedules, routes, and service appointments.
  • Maintain a professional attitude and deliver excellent customer experiences.

Benefits

  • Company-provided repair van and mobile workspace.
  • Health, dental, vision, and life insurance.
  • Paid time off (PTO).
  • Paid training and ongoing career development.
  • Opportunity to earn additional income through commissions.
  • Independence and flexibility in managing daily routes and schedules.
  • Opportunities to grow technical skills and advance a career.
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