Mobile Repair Technician - Field Position - Part Time

United Smart Tech•Kalamazoo, MI
•Onsite

About The Position

uBreakiFix by Asurion is hiring a part-time Mobile Repair Technician to provide in-home repair services. The technician travels to customers’ homes in a company-provided repair van, diagnoses and repairs smartphones, tablets, and other consumer electronics, and provides convenient, professional service. The position includes hourly pay plus performance-based commissions and independence in managing daily routes and service appointments. The stated base pay is $10 per hour, with commissions of $12 per successful repair, $5 per screen protector sold, and $25 per Home+ protection plan sold. Top performers may earn the equivalent of $22 or more per hour, with weekly earning potential of $700 or more depending on performance and sales. The employer provides paid training and ongoing career development, and offers opportunities to develop technical skills and advance.

Requirements

  • Must be at least 21 years old to meet company vehicle and driving requirements.
  • Valid driver’s license and a driving record that meets company and insurance requirements.
  • Working knowledge of mobile devices, hardware, and operating systems.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication skills and a customer-first attitude.
  • Ability to work independently and manage responsibilities in the field.
  • Willingness to travel locally to customer locations.
  • Flexibility to work some weekends when needed.

Nice To Haves

  • Experience in electronics repair, troubleshooting, customer service, or retail is preferred.

Responsibilities

  • Travel to customers’ homes in a company-provided repair van.
  • Diagnose and repair smartphones, tablets, and other consumer electronics.
  • Complete quality repairs efficiently and accurately.
  • Provide convenient, professional, and friendly in-home service.
  • Explain repair solutions and recommend appropriate device protection and support plans.
  • Manage daily schedules, routes, and service appointments.
  • Maintain a professional attitude and deliver excellent customer experiences.

Benefits

  • Company-provided repair van.
  • Health, dental, vision, and life insurance.
  • Paid time off (PTO).
  • Paid training and ongoing career development.
  • Opportunity to earn additional income through commissions.
  • Independence and flexibility in managing daily routes and schedule.
  • Opportunities to grow technical skills and advance a career.
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