Mobile Phlebotomy & Logistics Specialist (Contract)

CareDx, Inc.•New York, NY
•$25 - $27•Remote

About The Position

The Mobile Phlebotomy & Logistics Specialist is a full-time contractor supporting diagnostic testing coordination for Mt Sinai transplant patients. The role facilitates the collection, packaging, and transport of blood samples for CareDx diagnostic tests and ensures samples are prepared for secure shipment to the CareDx central laboratory for analysis. The specialist works with center personnel and internal CareDx departments to support clinical workflows and comply with regulatory and internal quality standards. The role also provides courier and logistics support, including transporting specimens, testing kits, supplies, and documentation between designated sites; maintaining delivery timeframes, temperature requirements, and chain-of-custody records; and coordinating specimen drop-offs. The position follows applicable privacy, safety, laboratory, and other regulatory requirements and provides professional, compassionate service to patients.

Requirements

  • High school diploma or equivalent.
  • Completion of an accredited phlebotomy training program.
  • At least 1 year of phlebotomy experience.
  • Valid driver's license and acceptable driving record.
  • Reliable personal transportation.
  • Ability to travel extensively within the assigned geographic territory.
  • Strong interpersonal, customer service, and communication skills.
  • Basic computer and mobile technology proficiency.
  • Ability to work independently and manage time effectively.

Nice To Haves

  • Current Phlebotomy Certification (CPT, PBT, or equivalent).

Responsibilities

  • Perform venipuncture and specimen collection according to CareDx protocols and industry best practices.
  • Verify patient identity and complete required documentation accurately.
  • Review test requisitions and collection requirements before collecting specimens.
  • Label, package, and prepare specimens for transport according to established procedures.
  • Maintain specimen integrity through proper handling, storage, and transportation.
  • Educate patients about specimen collection procedures and answer routine questions.
  • Provide compassionate, professional service to support a positive patient experience.
  • Identify and escalate collection issues, patient concerns, or specimen quality risks.
  • Transport biological specimens, testing kits, supplies, and documentation between collection sites, laboratories, shipping facilities, and designated locations.
  • Ensure specimens are delivered within required timeframes and temperature requirements.
  • Maintain chain-of-custody documentation and transportation records.
  • Coordinate specimen drop-offs with laboratories, processing facilities, and shipping partners.
  • Follow HIPAA, OSHA, CLIA, and applicable federal, state, and local regulations.
  • Adhere to CareDx policies, procedures, and quality requirements.
  • Complete required documentation accurately and on time.
  • Participate in training, competency assessments, and continuing education activities.
  • Promptly report specimen collection, transportation, safety, or quality issues.
  • Maintain a clean, organized, and compliant work environment.

Benefits

  • Competitive base salary and incentive compensation.
  • Health and welfare benefits, including a gym reimbursement program.
  • 401(k) savings plan match.
  • Employee Stock Purchase Plan.
  • Pre-tax commuter benefits.
  • Up to 30 days of paid leave annually under the Living Donor Employee Recovery Policy for eligible full-time employees who donate an organ or bone marrow.
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