Mobile Field Logistics Specialist

Smith+Nephew•Denver, CO

8d•$20 - $30•Onsite

About The Position

The Mobile Field Logistics Specialist is an on-site member of the Logistics Team at a Local Distribution Center (LDC) or Operational Service Center (OSC). The role supports customers and patients by scheduling, preparing, and ensuring delivery of instruments and implant sets for surgery. It is customer-facing and requires professional interactions with clients and healthcare providers as a representative of Smith+Nephew. Success depends on working knowledge of company products, operating systems, and medical procedures, and performance is measured against Key Performance Indicators (KPIs). The position handles customer order processing, loan-kit inspection and, where applicable, instrument washing, inventory checks, and transportation of medical devices and equipment. It also requires compliance with quality, regulatory, health, safety, environmental, and transportation requirements; maintaining orderly warehouse areas; learning relevant logistics software; and performing other duties as required, including on-call support and continuous-improvement activities.

Requirements

High school diploma or equivalent.
No direct experience is required; this is an entry-level position.
Attention to detail, including maintaining accurate documentation and records.
Flexibility to perform the role, including driving a company vehicle when asked.
Ability to understand and perform functions and procedures for efficient warehouse and logistics operations.
Ability to assist during physical inventories and/or field cycle counts.
Ability to train and direct other personnel in clerical and physical duties.
Ability to communicate and collaborate effectively with stakeholders.
Curiosity and willingness to ask questions and seek knowledge about the role.
For mobile duties, a valid driver's license with a clean driving record is required.
Ability to lift 75 pounds; standing, walking, bending, stooping, pushing, and pulling commonly occur for long periods.

Nice To Haves

Previous logistics or warehouse experience.

Responsibilities

Pick, check, scan, pack, and ship customer orders for direct sale, loan, and consignment deployment.
Receive loan, capital equipment, stock, and return orders as applicable, matching items to the relevant documentation.
Inspect loan kits at the individual instrument and implant level to confirm quality and accuracy, ensuring kits are fit for purpose; perform loan instrument washing when applicable.
Conduct inventory checks to confirm items are in stock, in date, undamaged, and have clean, suitable packaging.
Safely operate company vehicles to deliver medical devices and related equipment on time and in good condition according to schedules, priorities, and delivery instructions.
Perform routine inspections of delivery vehicles and promptly schedule and report repairs or maintenance needs.
Follow traffic laws, company safety policies, device-handling standards, government transportation regulations, and company-specific and local protocols.
Verify equipment condition upon delivery and report discrepancies or damage.
Load, unload, and secure medical devices carefully to prevent damage during transit.
Document or report issues encountered during transportation, delivery, or pickup in a timely manner.
Comply with quality, regulatory, health, safety, and environmental policies, procedures, protocols, and requirements.
Maintain clean and orderly warehouse areas and good housekeeping.
Learn and effectively navigate MoveMedical and ERP systems such as SAP, AX, Webops, or Totvs.
Perform other duties as required, including on-call support, and identify continuous-improvement opportunities.
Assist with physical inventories and/or field cycle counts.
Train and direct other personnel in clerical and physical duties.
Communicate and collaborate with stakeholders to improve problem solving and productivity and to learn from one another.