Mobile Patrol Security Officers

Titan Security Group•Inkster, MI

7d•Onsite

About The Position

Titan Security Group is hiring Mobile Patrol Security Officers for a location in Inkster, Michigan. The role involves responding to alarms and emergencies, supporting law enforcement and client employees, maintaining a safe environment, assisting visitors, and preparing incident documentation. Schedules vary, with primary coverage consisting of days and afternoons; evening, overnight, and weekend availability is required. Compensation starts at $16.50 per hour, depending on experience, location, and position.

Requirements

Must be at least 18 years of age.
Experience as a door staff professional or in a receptionist, customer service, clerical, hotel, or restaurant position.
Comfort around dogs, cats, and other pets or animals.
High school diploma or GED.
Ability to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state-accredited training requirements.
Ability to pass a pre-employment drug screen and criminal background check.
Ability to read, write, speak, and understand English.
Ability to meet the physical essential functions of the job, which can include lifting 50+ pounds, completing foot patrols, walking up and down stairs, and working in inclement weather.
Customer service skills.
First aid, CPR, and AED training.
De-escalation training, including CPI, and defensive tactics.

Nice To Haves

Bilingual skills are considered a plus.

Responsibilities

Liaise with the security monitoring company, law enforcement, and fire officials when responding to alarm situations.
Assist law enforcement personnel and client employees with apprehending absconders and handling unruly or violent individuals on the premises.
Recognize dangerous conditions on buildings and grounds and respond appropriately.
Provide first aid in emergency situations involving injury or illness and summon fire, ambulance, or medical services when needed.
Carry a functional cellular phone while on duty for emergency communication.
Use communication skills to de-escalate and mediate confrontational or tense situations.
Provide daily incident summaries and detailed incident reports to the client by email as required.
Prepare clear, concise, complete, legible, and factual written reports and complete required forms and documentation.
Interact courteously and effectively with employees, visitors, and the general public.
Direct or guide visitors to conference rooms or other designated areas as needed.
Give clear verbal directions and instructions to agency personnel, visitors, and other tenants.
Follow oral and written instructions and provide guidance to others on rules, duties, and procedures.
Apply general safety precautions and fire prevention methods.