Mobile Patrol Security Officers

Titan Security Group•Inkster, MI

7d•Onsite

About The Position

Titan Security Group is hiring Mobile Patrol Security Officers for a location in Inkster, Michigan. Schedules vary and primarily consist of days and afternoons. Officers help maintain a safe and secure environment by responding to alarms and emergencies, assisting law enforcement and client employees, conducting patrols, communicating with visitors and personnel, and preparing incident reports. The role requires carrying a functional cellular phone while on duty and may involve working in inclement weather.

Requirements

Must be at least 18 years of age.
Experience as a door staff professional or in a receptionist, customer service, clerical, hotel, or restaurant position.
Comfort around dogs, cats, and other pets or animals.
High school diploma or GED.
Ability to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state-accredited training requirements.
Ability to pass a pre-employment drug screen and criminal background check.
Ability to read, write, speak, and understand English.
Ability to meet physical essential functions, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, and working in inclement weather.
Customer service skills.
First aid, CPR, and AED skills or training.
De-escalation training, including CPI.
Defensive tactics.

Nice To Haves

Bilingual ability is considered a plus.
Evening, overnight, and weekend availability is required.

Responsibilities

Liaise with the security monitoring company, law enforcement, and fire officials when responding to alarm situations.
Assist law enforcement personnel and client employees in apprehending absconders and handling unruly or violent individuals on the premises.
Recognize dangerous conditions on buildings and grounds and respond appropriately.
Initiate and render first aid in emergencies involving injury or illness, and summon fire, ambulance, or medical services when necessary.
Carry a functional cellular phone while on duty for emergency communication.
Use communication skills to de-escalate and mediate confrontational or tense situations.
Provide daily incident summaries and detailed incident reports to the client by email as required.
Prepare clear, concise, complete, legible, and factual written reports.
Complete forms and documentation provided by the entity.
Interact courteously and effectively with employees, visitors, and the general public.
Route or guide visitors to conference rooms or other designated areas as needed.
Give clear verbal directions and instructions to agency personnel, visitors, and other tenants.
Understand and follow oral and written instructions, and provide guidance to others on rules, duties, and procedures.
Apply working knowledge of general safety precautions and fire prevention methods.