Mobile Pallet Jack Technician
About The Position
Under general supervision, the Mobile Pallet Jack Technician maintains, troubleshoots, and repairs J.B. Hunt pallet jacks and associated equipment at customer sites and other locations in an assigned region, using a mobile service truck. The technician diagnoses problems and completes work while ensuring equipment meets J.B. Hunt standards. A sign-on bonus may be available for a limited time. The role requires completing work orders and documentation, performing diagnostic and preventive maintenance on pallet jacks and their electrical systems, batteries, charging equipment, and hydraulic components, and following safety requirements at customer locations. Technicians also operate and maintain an assigned service truck, document equipment damage, develop mechanical and technical skills through training, oversee recall campaigns, and conduct annual safety inspections. The expected starting pay range is $26.20–$32.75. Starting pay may vary based on skills, education, experience, geography, and other qualifications. The position may also be eligible for annual bonuses and incentives under applicable company plans. Employment-based sponsorship is not available.
Requirements
- Be at least 18 years old with at least 1 year of relevant experience, or an equivalent combination of education and experience, and/or military equivalent.
- Have a clean motor vehicle record according to J.B. Hunt guidelines.
- Supply basic tools or purchase them through the company toolbox purchase program.
- Know how to use a multimeter and other diagnostic tools.
- Have experience with electrical systems, hydraulics, batteries, and/or charging systems.
- Be able to meet the physical demands of the role, including lifting up to 60 pounds.
- Be able to read schematics, maps, blueprints, and manuals.
- Be able to wear appropriate work attire, including protective gear and PPE.
Nice To Haves
- High school diploma or GED with at least 2 years of relevant experience, or an equivalent combination of education and experience, and/or military equivalent.
- Experience with welding.
- Ability to provide a quality of service that customers describe as excellent.
- Ability to effectively transmit, receive, and accurately interpret ideas through various mediums.
- Ability to manage multiple priorities.
- Ability to use time and resources efficiently and effectively.
Responsibilities
- Complete work orders and other written materials accurately according to established procedures.
- Perform diagnostic, troubleshooting, and preventive maintenance tasks on pallet jacks, including work on electrical systems, batteries, charging equipment, and hydraulic components.
- Follow safety requirements at work locations and represent the company professionally.
- Operate the assigned service truck according to company requirements and maintain its parts inventory.
- Document damage to company equipment to estimate repair costs.
- Apply and develop mechanical and technical skills through continuous training.
- Oversee recall campaigns and sign off on their completion.
- Oversee annual safety inspections to ensure pallet jack equipment meets operational standards.
Benefits
- Medical benefit
- Dental benefit
- Vision benefit
- 401(k) retirement plan
- Life insurance
- Short-term and long-term disability coverage
- Paid time off commensurate with tenure, including vacation and sick time
- Six weeks of paid maternity leave
- Two weeks of paid parental leave
- Six paid holidays annually
- A sign-on bonus may be available for a limited time
- The position may be eligible for annual bonuses and incentives based on profitability or volumes, subject to applicable company plans
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
