Mobile Medical Assistant

360care•Pacific, MO

About The Position

The Mobile Medical Assistant assists physicians at assigned long-term care facilities with audiology, optometry, podiatry care, and behavioral health. The role supports providers during visits, manages patient records and visit reporting through electronic medical records, coordinates patient flow, and maintains medical equipment and supplies. Travel to and from assigned medical facilities is required, up to a 2-hour radius and up to 100% of the time. Mileage reimbursement and drive-time pay are provided. The position requires maintaining confidentiality and complying with HIPAA, OSHA, PHI, and the company compliance program. Candidates must be legally authorized to work in the United States. Employment offers are conditional upon successful completion of a background investigation and drug screen.

Requirements

High school education or GED.
Own reliable transportation, a good driving record, and car insurance.
Completed and passed a two-step Tuberculosis (TB) Skin Test.
Good computer skills.
Excellent communication skills.
Ability to follow directions and listen to the needs of patients and doctors.
Strong knowledge of medical terminology.
Ability to travel up to 100% of the time to and from assigned medical facilities.
Ability to perform the physical demands of the role, including standing, walking, pushing, stooping, and pushing patients in wheelchairs.
Corrected vision and hearing to a normal range.
Legally authorized to work in the United States.
Successful completion of a background investigation and drug screen as a condition of an employment offer.

Responsibilities

Assist the doctor promptly and courteously.
Prepare charts for scheduled patients before each visit.
Verify and maintain accurate clinical records, charts, and medical histories in the electronic medical record during patient visits, ensuring documentation integrity.
Complete end-of-visit reports on the day of the visit and share them with management.
Provide daily feedback and work with the branch office to optimize scheduling and reporting.
Coordinate patient flow with facility staff; duties may include removing patients’ socks and shoes and pushing wheelchairs.
Balance and generate daily production reports and provide them to the manager on the day of the visit.
Post charges accurately to the appropriate provider in a timely manner.
Work in the medical office capacity provided by the facility.
Care for and clean medical equipment at the end of every visit.
Maintain medical supplies inventory by auditing stock, anticipating needs, and placing and expediting supply orders.
Prepare supplies while minimizing waste and duplication.
Ensure medical equipment is working properly by completing preventive maintenance and following manufacturer instructions.
Clean up the service area used at the facility before leaving.
Communicate effectively with patients, family members, providers, faculty, and staff, and provide timely responses to patient inquiries.
Document patient conversations in the electronic medical record.
Support a positive patient experience and demonstrate customer service, attention to detail, and the ability to multitask.
Travel to and from assigned medical facilities.
Support and comply with all components of the compliance program, including completing training and reporting suspected violations of law or company policy.
Maintain confidentiality and follow HIPAA, OSHA, and PHI guidelines.
Respond positively to change and perform other duties as assigned.