Mobile Medical Assistant

360care•Chesterfield, MO

21h

About The Position

The Mobile Medical Assistant travels to assigned long-term care facilities within up to a two-hour radius to assist physicians providing audiology, optometry, podiatry, and behavioral health services. Travel may be required up to 100% of the time to and from assigned medical facilities. Mileage reimbursement and drive-time pay are provided. The role supports providers and patient visits by preparing charts, maintaining accurate electronic medical records, coordinating patient flow, posting charges, and completing visit and production reports. The Mobile Medical Assistant also manages medical supplies, cares for and cleans equipment, and cleans the service area after visits. The position requires strong customer service, communication, computer, and medical terminology skills, as well as the ability to travel using reliable personal transportation. The role involves physical activity, including standing, walking, pushing, stooping, and pushing patients in wheelchairs. Lifting requirements vary by specialty: less than 50 pounds for Audiology and Vision, and minimal lifting for Podiatry. Work may sometimes involve stressful conditions, irregular hours, and exposure to communicable diseases or body fluids. Employment is conditional upon successful completion of a background investigation and drug screen. Applicants must be legally authorized to work in the United States.

Requirements

High school education or GED.
Own reliable transportation, a good driving record, and car insurance.
Completion and passage of a two-step Tuberculosis (TB) Skin Test.
Good computer skills.
Excellent communication skills.
Ability to follow directions and listen to the needs of patients and doctors.
Strong knowledge of medical terminology.
Ability to multitask, be detail-oriented, and demonstrate exceptional customer service skills.
Legally authorized to work in the United States.
Successful completion of a background investigation and drug screen as a condition of employment.
Ability to meet physical demands, including standing, walking, pushing, stooping, manual and finger dexterity, and hand-eye coordination.
Ability to push patients in wheelchairs.
Corrected vision and hearing within a normal range.

Responsibilities

Assist the doctor promptly and courteously.
Complete chart preparation for scheduled patients before every visit.
Verify and maintain accurate clinical records, charts, and medical histories in electronic medical records during patient visits.
Ensure the integrity of all documentation.
Complete end-of-visit reports on the day of the visit and share them with management.
Provide daily feedback and work with the branch office to optimize scheduling and reporting.
Coordinate and maintain patient flow with facility staff; tasks may include removing patients’ socks and shoes and pushing wheelchairs.
Balance and generate daily production reports and provide them to the manager on the day of the visit.
Post charges accurately to the appropriate provider in a timely manner.
Work in a medical office capacity provided by the facility.
Care for and clean medical equipment at the end of every visit.
Audit medical supply stock, anticipate supply needs, and place and expedite supply orders.
Prepare supplies while minimizing waste and duplication.
Ensure medical equipment is working properly by completing preventive maintenance and following manufacturer instructions.
Clean the service area used at the facility before departing.
Provide a positive patient experience and communicate effectively with patients, family members, providers, faculty, and staff.
Respond to patient inquiries in a timely manner and document conversations in the EMR.
Travel to and from assigned medical facilities, up to 100% of the time.
Support and comply with all components of the compliance program, including completing training and reporting suspected violations of law or company policy.
Maintain confidentiality and follow HIPAA, OSHA, and PHI guidelines.
Adapt positively to change and perform other duties as assigned.