Mobile Medical Assistant

360care•Pacific, MO

21h

About The Position

The Mobile Medical Assistant travels to assigned long-term care facilities to assist physicians providing audiology, optometry, podiatry, and behavioral health care. The role supports providers and patient flow, maintains accurate clinical records through electronic medical records (EMR), and cares for and cleans medical equipment and supplies. Travel may be up to a 2-hour radius and up to 100% of the time to and from assigned medical facilities. Mileage reimbursement and drive-time pay are provided. The position works in a medical office capacity provided by the facility and requires effective communication with patients, family members, providers, faculty, and staff. The assistant must protect confidential information and comply with HIPAA, OSHA, PHI, and company compliance requirements. Employment offers are conditional upon successful completion of a background investigation and drug screen.

Requirements

High school education or GED.
Own reliable transportation, a good driving record, and car insurance.
Completed and passed a two-step tuberculosis (TB) skin test.
Good computer skills.
Excellent communication skills.
Ability to follow directions and listen to the needs of patients and doctors.
Strong knowledge of medical terminology.
Ability to multitask, be detail-oriented, and demonstrate exceptional customer service skills.
Ability to travel up to 100% of the time to and from assigned medical facilities.
Ability to perform the physical demands of the role, including standing, walking, pushing, stooping, and pushing patients in wheelchairs.
For Audiology and Vision assignments, ability to lift less than 50 pounds; Podiatry assignments require minimal lifting.
Corrected vision and hearing within a normal range.
Legally authorized to work in the United States.
Successful completion of a background investigation and drug screen as a condition of an employment offer.

Responsibilities

Assist the doctor promptly and courteously.
Complete chart preparation for scheduled patients before every visit.
Verify and maintain current, accurate clinical records, charts, and medical histories in the EMR during patient visits, ensuring documentation integrity.
Complete end-of-visit reports on the day of the visit and share them with management.
Provide daily feedback and work with the branch office to optimize scheduling and reporting.
Coordinate patient flow with facility staff; duties may include removing patients’ socks and shoes and pushing wheelchairs.
Balance and generate daily production reports and provide them to the manager on the day of the visit.
Post charges accurately to the appropriate provider in a timely manner.
Work in the medical office capacity provided by the facility.
Care for and clean medical equipment at the end of every visit.
Maintain medical-supply inventory by auditing stock, anticipating needs, and placing and expediting supply orders.
Prepare supplies efficiently to minimize waste and duplication.
Ensure medical equipment works properly by completing preventive maintenance and following manufacturer instructions.
Clean up the service area used at the facility before departing.
Provide a positive patient experience and respond to patient inquiries in a timely manner, documenting conversations in the EMR.
Communicate effectively with patients, family members, providers, faculty, and staff.
Travel to and from assigned medical facilities, up to 100% of the time.
Support and comply with the company compliance program, including completing training and reporting suspected violations of law or company policy.
Maintain confidentiality and follow HIPAA, OSHA, and PHI guidelines.
Adapt positively to change and perform other duties as assigned.