Mobile Home Community Manager

95050 Cvc Mgmt•Ames, IA

About The Position

The Mobile Home Community Manager oversees the community’s daily operations, with responsibility for financial performance, resident satisfaction, and compliance with company policies and legal requirements. The role includes rent collection, lease enforcement, maintenance coordination, facilitating home sales, and fostering a positive living environment for residents. Crystal View Capital/Osprey Management is a private equity real estate firm specializing in the acquisition and management of value-add manufactured housing and self-storage assets. Its in-house management company combines property management and service provisions. The firm reports more than $600 million in assets under management, with over 50 corporate-office professionals supporting more than 110 assets across 30 states and over 150 property-level staff members. Compensation is an annual salary of $40,000–$45,000, with potential bonus opportunities. The position also offers a 401(k) plan, a $525 monthly medical benefit stipend, dental and vision insurance, life, hospital and critical illness insurance options, pet insurance, holiday pay, paid time off, work/home life balance opportunities, and career advancement opportunities.

Requirements

Two to three years of experience managing a mobile home community or similar property.
Advanced understanding of Fair Housing laws and state property management regulations.
Proficiency with property management software.
Competence in Microsoft Office Suite, internet search, and general computer skills.
Ability to perform basic math related to daily community operations.
Strong verbal and written communication skills.
Proficiency in managing collections, delinquency follow-up, and resident ledger accuracy.
Strong sales and negotiation skills, with a history of meeting sales goals.
Ability to market, show, and sell homes and manage related paperwork.
Strong communication and customer service skills for resident and buyer interactions.
Ability to coordinate vendors, maintenance, and repair work efficiently.
Problem-solving skills related to residents, personnel, finances, maintenance, and emergencies.
Ability to stay organized and complete tasks with minimal oversight.
Ability to work respectfully with people of diverse backgrounds.
Professional appearance and conduct during all work hours.
Valid driver’s license and reliable transportation.
Ability to pass a background check.

Nice To Haves

Experience with Rent Manager Software.

Responsibilities

Manage daily transactions related to rent collection, fees, and payments using Rent Manager.
Prepare bank deposits, reconcile resident accounts, and generate financial reports.
Monitor resident delinquencies, communicate outstanding balances, and implement collection procedures.
Process and approve vendor and contractor invoices, ensuring proper coding and reconciliation.
Enforce lease agreements and oversee eviction procedures as necessary.
Process resident move-outs, including security deposit reconciliation and final disposition.
Respond promptly to resident concerns, questions, and service requests.
Promote a positive and welcoming community atmosphere while enforcing park rules.
Participate in local community activities to support and enhance the park’s reputation.
Oversee common-area upkeep and coordinate maintenance and repairs.
Coordinate with vendors and contractors to ensure services are completed effectively and efficiently.
Ensure compliance with community policies and safety standards.
Collaborate with corporate teams to develop marketing strategies that meet occupancy goals.
Facilitate mobile home sales, including marketing, conducting tours, and negotiating terms.
Maintain records of home sales and transactions and ensure compliance with applicable regulations.
Promote and showcase available homes to prospective residents and follow up in a timely manner.
Ensure adherence to Federal Fair Housing Act regulations and housing laws.
Implement and enforce community policies to maintain a legally compliant living environment.