Mobile Home Community Manager

Osprey Management•Ames, IA

1d•$40,000 - $45,000

About The Position

The Mobile Home Community Manager oversees the community’s daily operations, with responsibility for financial performance, resident satisfaction, and compliance with company policies and legal requirements. The role includes managing rent collection and resident accounts, enforcing lease agreements, coordinating maintenance, facilitating mobile home sales, and fostering a positive living environment. The position manages administrative and financial activities, responds to resident concerns, oversees common-area upkeep and vendor work, supports marketing and occupancy goals, and ensures compliance with fair housing and other applicable laws. Responsibilities may change based on business needs.

Requirements

Two to three years of experience managing a mobile home community or similar property.
Advanced understanding of Fair Housing laws and state property management regulations.
Proficiency with property management software; Rent Manager experience is a plus.
Competence with Microsoft Office Suite, internet search, and general computer skills.
Ability to perform basic math related to daily community operations.
Strong verbal and written communication skills.
Proficiency in collections, delinquency follow-up, and maintaining accurate resident ledgers.
Strong sales and negotiation skills, with a history of meeting sales goals.
Ability to market, show, and sell homes and manage related paperwork.
Strong communication and customer service skills for interactions with residents and buyers.
Ability to coordinate vendors, maintenance, and repair work efficiently.
Problem-solving skills related to residents, personnel, finances, maintenance, and emergencies.
Ability to stay organized and complete tasks with minimal oversight.
Ability to work respectfully with people of diverse backgrounds.
Professional appearance and conduct during work hours.
Valid driver’s license and reliable transportation.
Ability to pass a background check.

Nice To Haves

Experience with Rent Manager Software.

Responsibilities

Manage rent, fees, and other daily transactions using Rent Manager; prepare bank deposits, reconcile resident accounts, and generate financial reports.
Monitor delinquent accounts, communicate outstanding balances, and implement collection procedures.
Process and approve vendor and contractor invoices, including coding and reconciliation.
Enforce lease agreements and oversee eviction procedures when necessary.
Process resident move-outs, reconcile security deposits, and determine final dispositions.
Respond promptly to resident concerns, questions, and service requests.
Promote a welcoming community atmosphere while enforcing park rules, and participate in local community activities to support the park’s reputation.
Oversee common-area upkeep and coordinate maintenance and repairs with vendors and contractors.
Ensure services are completed efficiently and that community policies and safety standards are followed.
Collaborate with corporate teams on marketing strategies to meet occupancy goals.
Market and sell mobile homes in the community, including conducting tours, negotiating terms, and following up with prospective residents.
Maintain home sales and transaction records and ensure compliance with applicable regulations.
Ensure adherence to Federal Fair Housing Act regulations and housing laws, and implement and enforce community policies for a legally compliant living environment.