Mobile Home Community Associate

95050 Cvc Mgmt•Wood River, IL

About The Position

Crystal View Capital/Osprey Management is a private equity real estate firm specializing in acquiring and managing value-add manufactured housing and self-storage assets. The Mobile Home Community Associate supports the Community Manager with daily community operations, including administrative tasks, resident relations, property-upkeep coordination, and sales support. The role helps maintain resident satisfaction and community standards while delivering excellent customer service and following company policies and procedures. This is a part-time position, 25–30 hours per week, with starting pay of $18.00–$21.00 per hour. There may be an opportunity to become full-time if interested. The position offers a flexible schedule, a company perks program, career advancement opportunities, and home/work-life balance. Availability is needed Monday through Friday and on weekends as needed.

Requirements

Proficiency with computer skills, including Microsoft Office.
Highly organized and disciplined.
Self-motivated and proactive, with the ability to follow directions well.
Excellent communication skills and the ability to communicate effectively with residents, vendors, employees, and supervisors.
Ability to define and solve problems.
Availability to work Monday through Friday and weekends as needed.

Nice To Haves

Mobile home park management experience.

Responsibilities

Assist with rent collection, fee payments, transaction entries in Rent Manager, bank deposits, and resident-account reconciliation.
Communicate with residents regarding outstanding balances.
Process and file invoices, ensuring accurate coding and organization.
Respond promptly and professionally to resident questions, concerns, and service requests.
Assist with enforcing community policies in alignment with company standards and help foster a friendly, welcoming community environment.
Schedule and coordinate maintenance and vendor services.
Inspect common areas and vacant homes for cleanliness and readiness.
Support basic groundskeeping tasks as needed to maintain curb appeal.
Tour available homes for prospective residents when the Community Manager is unavailable.
Assist with marketing by posting listings, updating flyers, and maintaining signage.
Track and record home sales information.
Follow company procedures and policies to ensure compliance with Fair Housing laws.
Report safety concerns, hazards, or violations to the Community Manager.