Mobile Furniture Repair Technician

Raymour and Flanigan•Middle Village, NY

About The Position

Home Furniture Repair Technicians travel to customers' homes to assess and complete furniture repairs. They are expected to demonstrate professionalism, confidence, and positive energy in customers' homes; communicate effectively with customers to sell service and repair agreements; and work independently or as part of a team. The role includes inspecting, repairing, and evaluating customer service repairs; providing and executing warranty protection plans; maintaining, cleaning, and supplying the service repair vehicle; and following Raymour & Flanigan safety procedures and state traffic and transportation laws. Technicians organize their time independently, support a positive customer shopping experience, and may perform additional functions assigned by management. Raymour & Flanigan is a long-term, privately held company that recognizes associates' work and invests in their future success. The company supports a drug- and smoke-free work environment and is an Equal Employment Opportunity employer. Visa sponsorship is not available; candidates must be authorized to work in the U.S. without current or future sponsorship.

Requirements

  • Two years of experience working with wood furniture, leather, fabric, and upholstery.
  • Cleared motor vehicle record and a valid driver's license.
  • Color matching and blending skills.
  • Wood repair skills, including burn-ins and wood graining.
  • Leather repair skills, including repairing scuffs, holes, and tears.
  • Upholstery repair skills, including structural and mechanism replacements.
  • Excellent time management skills and attention to detail.
  • Ability to work a flexible schedule based on the customer delivery schedule.
  • High school diploma or equivalent.
  • Ability to lift 50 pounds.
  • Authorization to work in the U.S. without visa sponsorship now or in the future.

Responsibilities

  • Travel to customers' homes to assess and complete furniture repairs.
  • Demonstrate professionalism, confidence, and positive energy in customers' homes.
  • Communicate with customers to sell service and repair agreements.
  • Work independently or within a team environment.
  • Follow the company's safety procedures and guidelines.
  • Enhance the customer shopping experience.
  • Maintain, clean, and supply the service repair vehicle.
  • Inspect, repair, and evaluate customer service repairs.
  • Provide and execute warranty protection plans.
  • Adhere to state traffic and transportation laws.
  • Organize and manage time independently.
  • Perform additional functions assigned at management's discretion.
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